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Senior Software Engineer II - Shopper Activation & Engagement

1 month, 1 week ago
Canada
Full-time
Senior
Program Manager
Software Development
Android AWS CI/CD Docker GCP Go iOS Java Kafka Kotlin Kubernetes Microservices Python Redis SQL
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 63

Description

  • Lead the design, architecture, and delivery of scalable services across the shopper lifecycle, including onboarding, eligibility, work evaluation, earnings, ratings, quality, recognition, safety, and retention.
  • Set technical direction for domain migrations and platform modernization by defining patterns, interfaces, and standards.
  • Partner with Product, Design, and Data Science to shape roadmaps, define success metrics, and iterate on activation, engagement, and retention improvements.
  • Build internal AI tools and agentic automations to improve development, testing, and operations productivity.
  • Drive cross-functional programs with dependencies across engineering and business teams to deliver work under tight timelines.
  • Improve operational excellence through observability, incident response, SLA/SLO management, and performance tuning.
  • Mentor engineers through design reviews, documentation, and pair programming.
  • Collaborate with teams across Logistics, Identity & Fraud, Transaction Platform, Mobile Foundations, Operations, Legal, Trust & Safety, CRM, Learning, and the Shopper Community.

Requirements

  • 7+ years of professional software engineering experience building and operating production systems at scale.
  • 3+ years architecting and owning distributed systems with high availability and low latency, such as microservices, event-driven architectures, streaming, or queues.
  • Proficiency in at least two of Go, Java, Kotlin, or Python.
  • Hands-on experience with AWS or GCP, Docker, Kubernetes, SQL or NoSQL databases, Redis, and Kafka or Pub/Sub.
  • 2+ years leading cross-functional technical initiatives with multiple teams and external dependencies under tight deadlines.
  • Hands-on experience integrating AI into the development lifecycle with measurable productivity or quality improvements.
  • Proven experience partnering with Product, Design, and Data Science to define requirements and ship user-facing features.
  • Track record of mentoring engineers and improving team practices through design reviews, documentation, and knowledge sharing.
  • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
  • Preferred: experience collaborating with Legal and Compliance on projects affected by labor or marketplace regulations.
  • Preferred: experience applying AI in product features for personalization, ranking, trust and safety, or support automation.
  • Preferred: vendor management experience, including evaluating partners and integrating third-party platforms or SDKs.
  • Preferred: mobile app or mobile-first product experience, including iOS or Android client-backend APIs, experimentation frameworks, and release cycles.
  • Preferred: background in marketplaces, gig economy, logistics, or fintech/payments.

Benefits

  • Base pay range of $196,000 to $207,000 USD for Canadian-based candidates, depending on permanent work location and experience.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh grants.
  • Flexible Flex First remote work policy with the option to work from home, an office, or a coffee shop.
  • Hiring currently open in Ontario, Alberta, British Columbia, and Nova Scotia.
  • Market-competitive compensation and benefits in each employee location.

Interested in this position?

Apply directly on the company website

Apply Now

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