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Senior Business Systems Engineer, AI & Automation

2 weeks, 6 days ago
United States
Full-time
Senior
AI Engineer
Artificial Intelligence and Machine Learning
Git HIPAA HubSpot Linear NetSuite Notion Salesforce Salesforce Apex
Apply Now
Inspiren

Inspiren

Inspiren is a nurse-led technology company revolutionizing patient care with AUGi, the world's first cognitive patient care assistant. AUGi provides insights on staffing, care plans, and resident health, enhancing safety and efficiency in healthcare.

Internet Software & Services
11-50
Founded 2016
$8M raised
View All Jobs 2

Description

  • Design, build, and own production-grade automation and agent workflows across business systems.
  • Administer Salesforce and NetSuite day to day, including users, permissions, objects, fields, reports, and dashboards.
  • Maintain data quality, governance, and HIPAA-compliant handling of PHI across systems and automations.
  • Run sandbox-first change management, testing, release, rollback, and version control processes.
  • Build and maintain integrations between Salesforce, NetSuite, HubSpot, Slack, Notion, and Linear.
  • Partner with cross-functional stakeholders to identify and prioritize high-value systems and automation improvements.
  • Advise on business systems architecture, automation strategy, and responsible AI usage.
  • Engineer, test, and evaluate Claude-based prompts and agent configurations before production deployment.
  • Create documentation, playbooks, and system handoff materials for long-term maintainability.
  • Coach and enable teams to solve their own automation and systems problems.

Requirements

  • 4+ years of experience in business systems, technical operations, revenue operations, workflow automation, or a comparable systems role at a tech company.
  • Hands-on Salesforce administration experience in a production org, including permission sets, sharing models, custom objects and fields, Flow Builder, validation rules, approval processes, reports, dashboards, and sandbox-to-production deployment.
  • Salesforce Administrator certification or equivalent demonstrated experience.
  • Hands-on NetSuite administration experience, including roles and permissions, custom records and fields, saved searches, workflows, and reporting.
  • Deep experience with a comparable ERP plus a credible plan to ramp on NetSuite will be considered.
  • Quote-to-cash fluency, including how opportunities become orders, invoices, and recognized revenue.
  • Experience cleaning up messy data through bulk operations, deduplication, ownership reassignment, and mass updates with backups and rollback paths.
  • Specialist-level experience building multi-step agentic workflows with integrations, conditional logic, and error handling using Claude, Zapier, n8n, Slack, Linear, Notion, and Salesforce.
  • Prompt engineering fluency, including designing and evaluating system prompts and agent configurations for reliable LLM behavior.
  • Technical fluency to read API docs, understand data structures and payloads, debug integration failures, and learn unfamiliar platforms independently.
  • Strong trust-building skills with non-technical stakeholders, especially Finance and RevOps.
  • An AI-native working style with specific examples of agent systems and AI workflows you have built.
  • A coaching instinct and experience helping non-technical people level up on complex tools.
  • Sound judgment around PHI boundaries, HIPAA requirements, segregation of duties, and responsible automation design.
  • Preferred: Salesforce Advanced Administrator or Platform App Builder certification; NetSuite Administrator or SuiteFoundation certification.
  • Preferred: scripting depth in SuiteScript or the ability to read and debug Apex and SOQL.
  • Preferred: experience with iPaaS or integration middleware such as Celigo, Boomi, Workato, or MuleSoft.
  • Preferred: CPQ, billing, or revenue recognition tooling experience.
  • Preferred: familiarity with LangChain or similar agent orchestration frameworks.
  • Preferred: experience with inventory, RMA, or supply chain data in an ERP.
  • Preferred: experience at a growth-stage company building workflows before the playbook existed.

Benefits

  • Base salary of $140,000 - $175,000 plus equity and benefits.
  • Competitive pay with a strong base salary.
  • Equity and stock option upside.
  • Semi-annual reviews focused on growth and recognition.
  • Investment in best-in-class AI tooling and company-wide training.
  • Comprehensive medical, dental, and vision coverage for U.S.-based employees.
  • Flexible PTO, 5 paid sick days per year, and company-observed holidays.
  • 401(k) retirement plan.
  • Up to 12 weeks of paid parental leave, plus additional leave for birthing parents.
  • Global team with a new NYC office for more in-person connection.

Interested in this position?

Apply directly on the company website

Apply Now

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