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Manager of Project Coordinators

10 hours, 4 minutes ago
United States
Full-time
Senior
Operations Manager
Project and Program Management
JIRA Salesforce
Apply Now
InCharge Energy

InCharge Energy

InCharge Energy is a leader in commercial EV fleet charging, providing fully integrated, scalable solutions for electrifying fleets in various industries such as freight delivery, ride share, work fleet, and aviation. They offer end-to-end turnkey solu...

Electric Utilities
51-250
Founded 2018
View All Jobs 4

Description

  • Lead the day-to-day operations of the Project Coordinator team, setting priorities and balancing workloads across active projects.
  • Manage, coach, and develop Project Coordinators to improve performance, accountability, and customer support.
  • Establish and maintain team processes, controls, and standard operating procedures to improve efficiency and consistency.
  • Assign and adjust workflows based on project volume, team capacity, urgency, and business priorities.
  • Monitor team performance, productivity, KPIs, and project milestones to identify risks, bottlenecks, and improvement opportunities.
  • Partner with Order Fulfillment, Service, Customer Support, Sales, Finance, and Operations to support project execution and issue resolution.
  • Communicate project status, dependencies, next steps, and escalations to customers and internal stakeholders.
  • Support project closeout by ensuring documentation is complete, handoffs are executed properly, and open items are resolved.
  • Create and enforce quality assurance practices, documentation standards, and policy compliance within the Project Coordinator function.
  • Develop reports, dashboards, and operational insights to support leadership visibility, resource planning, and continuous improvement.

Requirements

  • 3+ years of experience in project coordination, operations, order management, service coordination, or a related function in a high-volume environment.
  • Experience leading, mentoring, or managing coordinators or cross-functional administrative support teams.
  • Bachelor’s degree in Business, Operations, Project Management, Communications, or a related field preferred but not required.
  • Strong ability to manage multiple priorities, allocate work effectively, and maintain execution quality across competing deadlines.
  • Demonstrated experience developing processes, enforcing standards, and improving team workflows in a fast-paced environment.
  • Experience working across multiple departments to drive alignment, resolve issues, and support customer-facing project execution.
  • Strong reporting and analytical skills with the ability to monitor KPIs and translate data into actionable improvements.
  • Experience with Microsoft Office Suite required.
  • Experience with Salesforce, Jira, or similar workflow and reporting platforms preferred.
  • PMP certification or formal project management training preferred.

Benefits

  • US salary range of $70,000 to $85,000.
  • Competitive compensation and benefits package.
  • 401(k) matching contribution.
  • Health, dental, and vision insurance.
  • Cell phone reimbursement for most positions.
  • Generous vacation and paid sick leave.
  • Office meals and snacks.
  • Team building events and activities throughout the year.

Interested in this position?

Apply directly on the company website

Apply Now

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