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Director, Partner Success

20 minutes ago
United States
Full-time
Executive
Partnerships Manager
Sales and Business Development
Apply Now
Imagine Pediatrics

Imagine Pediatrics

Imagine Pediatrics provides virtual healthcare services for children with complex medical conditions, offering a multidisciplinary team of pediatricians, nurses, and therapists who collaborate with existing healthcare providers to ensure comprehensive ...

Health Care Providers & Services
11-50
Founded 2022
View All Jobs 7

Description

  • Own the growth, health, and success of client partnerships across a dedicated geographic region.
  • Develop cross-company strategic account plans outlining objectives, actions, and expected results.
  • Build lasting partner relationships and serve as the ongoing point of contact for clients.
  • Track contractual requirements and ensure timely, accurate deliverables and reporting.
  • Lead Joint Operating Committee meetings with market teams.
  • Identify growth opportunities in partnership with business development.
  • Develop scalable tools, processes, and oversight models for managing multiple health plans.
  • Resolve client escalations, coordinate internal resources, and represent client interests.
  • Communicate strategic initiative progress internally and externally and provide customer insight to product and solution development.
  • Supervise manager- and associate-level team members as the department grows.

Requirements

  • 5+ years of experience in a client-facing or client success role, preferably with health-plan clients.
  • Experience leading client-facing teams and delivering business results.
  • Understanding of the healthcare ecosystem, particularly value-based care and Medicaid health plans.
  • Strong relationship-building, critical-thinking, and problem-solving skills.
  • Commercial mindset aligned with company growth objectives.
  • Demonstrated ability to work cross-functionally in a fast-growing organization.
  • Track record of leading and scaling teams.
  • Ability to make clear strategic decisions quickly while managing multiple priorities.
  • Passion for improving care and support for children with complex medical conditions.
  • Willingness to travel 20–30%.

Benefits

  • Base salary of $160,000–$190,000 plus annual bonus incentive.
  • Eligibility for an employee equity purchase program.
  • Competitive medical, dental, and vision insurance.
  • Healthcare and dependent-care FSAs plus a company-funded HSA.
  • 401(k) with a 4% match, fully vested from day one.
  • 20 days of PTO, 10 company holidays, and 2 floating holidays.
  • Paid new-parent leave.
  • Employer-paid disability and life insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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