Director, Client Partnership

3 weeks, 3 days ago
Full-time
Executive
Project and Program Management
Huge

Huge

Huge is a design and technology agency that specializes in creating innovative digital products and experiences aimed at enhancing brand growth and addressing complex business challenges through a blend of strategy, design, marketing, and technology se...

Media
251-1K
Founded 1999

Description

  • Provide strategic and tactical leadership across multi-million dollar client engagements.
  • Stay on top of daily project activities across multiple workstreams and teams.
  • Identify client business needs and translate them into effective solutions.
  • Work with clients and Huge teams to define and build innovative work that delivers measurable results.
  • Act as a strategic partner to clients, an internal business operator, and a team champion.
  • Represent client and internal team perspectives clearly and help resolve concerns and requirements between both sides.
  • Manage client relationships across all levels, from executive stakeholders to administrative support staff.
  • Set and manage client expectations throughout long-term engagements.
  • Lead and mentor internal team members while supporting team motivation.
  • Help ensure the health of the client relationship, financial performance, and quality of deliverables.

Requirements

  • Expert experience leading large-scale hospital system engagements within a design or innovation agency environment.
  • Experience in a client services organization, preferably with top-tier consulting firms or interactive agencies.
  • Proven ability to navigate the dynamics of hospital systems and healthcare audiences, including patients, caregivers, and clinicians.
  • Strong point of view on the future of healthcare experiences.
  • Experience managing long-term, multi-million dollar engagements with multiple project tracks and teams.
  • Sharp attention to detail, strong memory, and ability to stay organized across complex work.
  • Comfort working with clients at all levels and across varied industry backgrounds.
  • Strong understanding of web development technologies and the design lifecycle.
  • Ability to manage client expectations and balance client needs with internal capabilities.
  • Experience across web, mobile, video, brand, or strategic consulting projects is preferred.

Benefits

  • Remote position within the United States.
  • Salary range of $115,000 to $150,000 USD.
  • Inclusive and barrier-free recruitment and work environment.
  • Commitment to diversity, equity, and authentic self-expression in the workplace.
  • Accommodation support during the hiring process, with requests handled confidentially.
  • Employer-paid recruitment fees are not charged to workers.

Interested in this position?

Apply directly on the company website

Apply Now

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