Account Manager

3 weeks ago
Full-time
Junior
Customer and Technical Support
TEGNA

TEGNA

TEGNA is a leading media company in the U.S. with a strong focus on serving communities through empowering stories, impactful investigations, and innovative marketing services. With 64 television stations in 51 markets, TEGNA reaches a significant port...

Media
5K-10K
Founded 2015

Description

  • Support Account Executives with post-sale activity, including campaign implementation, maintenance, and review.
  • Manage day-to-day account responsibilities to ensure solutions are properly implemented.
  • Maintain daily communication with advertising agencies and direct clients.
  • Coordinate television and digital client schedules, including special projects and promotions.
  • Work with Account Executives, Marketing, Research, and Creative Services to support client needs.
  • Attend sales meetings and trainings to stay current on products, services, sales processes, and client messaging.
  • Identify new and incremental revenue opportunities based on campaign results.
  • Assist with contract maintenance, avails, traffic, make-goods, collections, and overall customer service.
  • Track client audience delivery using ratings, impressions, KPIs, and campaign fulfillment metrics.
  • Set up new customer accounts, process contracts and order entry, and manage revisions.

Requirements

  • 1-3 years of account management experience in a professional, fast-paced media sales environment.
  • Proven success in retaining and growing client accounts.
  • Knowledge of marketing solutions, including broadcast and digital advertising, preferred.
  • Knowledge of Google Analytics and advertising solutions, highly desirable.
  • Prior experience using CRM systems and Microsoft Office Suite.
  • Ability to make decisions and solve problems independently to support customer needs.
  • Strong self-motivation and ability to work effectively as a team player.
  • Ability to be creative, flexible, and adapt to changing priorities.
  • Detail-oriented with the ability to manage and prioritize multiple tasks to meet deadlines.
  • Strong written and verbal communication, organization, and time management skills.

Benefits

  • Two medical plan options for full-time and part-time employees through Blue Cross Blue Shield of Texas.
  • Dental and vision coverage.
  • Fertility, surrogacy, and adoption assistance.
  • Disability and life insurance.
  • 401(k) with employee contributions from 1% to 80% of pay pre-tax and a 100% company match on the first 4% of pay, vested from day one.
  • Nine free virtual doctor visits through Teladoc and 12 free annual therapy sessions through Spring Health for employees and eligible family members.
  • Generous paid time off and nine paid holidays per year.

Interested in this position?

Apply directly on the company website

Apply Now

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