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Staff Field Reliability Engineer

20 hours, 27 minutes ago
United States
Full-time
Lead
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Ansible AWS Chef EC2 Go Helm Honeycomb Java Kubernetes .NET Node.js OpenTelemetry Python Serverless Terraform TypeScript
Apply Now
Honeycomb.io

Honeycomb.io

Honeycomb.io provides a comprehensive observability platform designed for engineers to effectively debug and monitor distributed services, including microservices and serverless applications, facilitating collaborative problem-solving and enhancing ove...

Internet Software & Services
51-250
Founded 2016
$149M raised
View All Jobs 9

Description

  • Define architecture and operational standards for Refinery as a Service and Honeycomb Private Cloud across multiple AWS accounts and regions.
  • Architect Terraform modules, Helm charts, and deployment automation for the FRE team.
  • Own capacity planning, scaling strategy, upgrade sequencing, and cost optimization for managed infrastructure.
  • Serve as the final technical escalation point for novel, high-stakes customer issues.
  • Resolve deep infrastructure and observability problems across distributed systems, Kubernetes, AWS networking, and service meshes.
  • Partner with customer SRE, platform, and engineering leaders on escalations and architecture redesigns.
  • Provide senior incident command for managed services and build playbooks and diagnostic tooling for other engineers.
  • Shape Honeycomb’s open source strategy in the OpenTelemetry ecosystem and contribute to Refinery and the Honeycomb Collector Distro.
  • Lead architecture reviews, SLO workshops, instrumentation deep-dives, and high-stakes POCs and pilots.
  • Build internal tools and UIs, mentor engineers, and drive cross-functional alignment across field, product, support, and engineering.

Requirements

  • 9+ years of experience in engineering, SRE, infrastructure, DevOps, or equivalent with staff-level scope and impact.
  • Deep hands-on experience with Kubernetes, with EKS strongly preferred.
  • Strong AWS expertise across EC2, EKS, ECS, ALB/NLB, VPC, PrivateLink, IAM, S3, and Route53.
  • Experience with multi-account architecture design, service quotas, and cost optimization.
  • A track record of senior incident command and ownership of incident response and postmortem improvements.
  • Infrastructure as Code mastery with Terraform, Helm, Chef, or Ansible.
  • Deep observability expertise including logging, tracing, metrics, SLOs/SLIs, and instrumentation lifecycle standards.
  • Strong command of OpenTelemetry or equivalent, including community contribution and leadership.
  • Proficiency in at least two of Go, Python, Java, TypeScript/Node.js, or .NET.
  • Excellent executive communication skills and the ability to lead in ambiguous, high-pressure situations.
  • Background in customer-facing engineering functions such as solutions architecture, field engineering, or technical consulting (nice to have).
  • Public recognition or leadership in the CNCF/OpenTelemetry ecosystem, such as maintainer status, SIG leadership, or speaking (nice to have).
  • Experience operating telemetry pipelines, managed SaaS deployments, private cloud offerings, or multi-tenant infrastructure (nice to have).
  • Prior experience at an observability, monitoring, or developer tools vendor (nice to have).

Benefits

  • On-target earnings of $200,000-$240,000 USD based on level of experience (base + commission).
  • Generous equity with an employee-friendly stock program.
  • Transparent pay based on levels relative to experience.
  • Unlimited PTO.
  • Distributed-first, remote-friendly work culture.
  • Home office, co-working, and internet stipend.
  • Full benefits coverage for employees, with additional coverage available for dependents.
  • Up to 16 weeks of paid parental leave.
  • Annual development allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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