Application Specialist

5 hours, 43 minutes ago
Full-time
Junior
Customer and Technical Support
Hometap

Hometap

Hometap offers a home equity investment service that enables homeowners to access their home equity without incurring monthly payments, providing a flexible financial solution to help them achieve their goals while remaining in their homes.

Real Estate
51-250
Founded 2017
$172M raised

Description

  • Own a pipeline of homeowner applications and move each one through processing.
  • Collect supplemental information from homeowners through the task/to-do service.
  • Place orders with third-party vendors for documentation and reports needed by underwriting.
  • Communicate with vendors to track orders, follow up on outstanding items, and resolve issues.
  • Review documentation for completeness and accuracy against company guidelines.
  • Compile the full application package and complete an initial readiness review for underwriting.
  • Keep the Sales team informed throughout the process as the homeowner’s single point of contact.
  • Coordinate with the Signing and Funding team to close and fund investments.

Requirements

  • 1-3 years of experience in an applicable role such as loan processing, finance ops, compliance, servicing, paralegal work, or application review.
  • A track record of success in roles measured by accuracy, completeness, and efficiency.
  • Comfort collaborating cross-functionally, building relationships with stakeholders, and escalating issues as needed.
  • Strong written and verbal communication skills.
  • Strong problem-solving skills.
  • Strong computer and CRM skills, with Salesforce experience preferred.
  • Associate's or Bachelor's degree.

Benefits

  • Base salary of $65,000.
  • Performance-based monthly incentive with additional earning potential.
  • Meaningful equity package.
  • Medical, dental, and vision coverage.
  • Work-from-home stipend.
  • Parental leave.
  • Plenty of paid time off.
  • Opportunity to work for a company with a collaborative culture and team-building opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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