Sr. People Operations Specialist

3 weeks, 3 days ago
Full-time
Senior
HR and Recruiting
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own employee lifecycle processes including offboarding, promotions, transfers, role transitions, and other internal movements.
  • Manage People Operations requests and tickets, resolving complex queries and serving as an escalation point.
  • Manage leave and attendance, localized benefits administration, payroll inputs, employee documentation, and employment verification.
  • Support People Operations for India, US, and EOR populations.
  • Maintain SOPs, process documentation, trackers, controls, and operational records.
  • Analyze operational data, SLA trends, and recurring issues to identify and implement process improvements.
  • Partner with People Technology on HRIS enhancements, integrations, testing, workflow changes, and automation.
  • Use AI and technology solutions to reduce manual work while protecting confidential employee data.
  • Collaborate with Payroll, Finance, IT, Talent Acquisition, Legal, and People Technology teams.
  • Maintain HRIS data accuracy, conduct audits and reconciliations, support compliance reporting, and prepare People Operations reports.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 5 years of experience in People Operations, Employee Services, or a related HR function.
  • Strong knowledge of employee lifecycle and core People Operations processes.
  • Hands-on experience with HRIS platforms such as Darwinbox, ADP, or similar systems.
  • Experience supporting India People Operations, with exposure to US and/or EOR operations.
  • Experience independently handling complex employee and operational matters.
  • Experience implementing process improvements, automation, or workflow enhancements.
  • Comfort adopting AI and emerging technologies to improve operational efficiency.
  • Strong analytical, problem-solving, organizational, time-management, communication, and attention-to-detail skills.
  • Ability to manage multiple priorities, meet SLAs, work independently, navigate ambiguity, and handle confidential information discreetly.
  • Proficiency with Microsoft Office, Google Workspace, and collaboration tools such as Slack.
  • Experience in a fast-paced SaaS, technology-driven, or globally distributed organization is preferred.

Benefits

  • Remote work from India.
  • Day shift schedule: 9:30 AM–6:30 PM IST.
  • Opportunity to work in a global, remote-first organization.
  • Equal Opportunity Employer.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

People Operations Intern - Winter 2027

StackAdapt 1K-5K Media

StackAdapt is hiring a People Operations Intern to support Talent, People, and Office Operations by maintaining accurate employee data, coordinating hiring and lifecycle processes, and improving internal workflows in a remote-first GTA-based role.

5 hours, 31 minutes ago

Senior Manager, People Operations

GiveDirectly 51-250 Capital Markets

GiveDirectly is hiring a Senior Manager, People Operations to lead the global operating engine for payroll, employee lifecycle, HR data, systems, and rewards across a distributed workforce in more than 20 countries.

Asana JIRA
1 day, 6 hours ago

People Business Partner III, Engineering & Product

ZipRecruiter 1K-5K Internet Software & Services

ZipRecruiter is seeking a People Business Partner III to strategically support its Tech and Product organizations by shaping people strategies, organizational effectiveness, talent, and performance outcomes.

2 days, 5 hours ago

People ops / recruiting Evaluator

Weekday 11-50 Construction & Engineering

Serve as a remote, hourly People Operations and Recruiting Evaluator for a client by assessing AI-generated documents, spreadsheets, and presentations for accuracy, rigor, and domain quality.

2 days, 5 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers