HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own critical subsystems and features from discovery and design through development, rollout, monitoring, and impact measurement.
  • Lead technical initiatives across architecture, implementation, rollout strategy, and post-release improvements.
  • Identify and resolve scalability, reliability, performance, usability, technical debt, and operational issues.
  • Design and operate distributed systems using queues, workers, schedulers, retries, caching, and third-party APIs.
  • Build data pipelines for large-scale social data ingestion, enrichment, analytics, and insights.
  • Develop scalable image and video upload, transformation, optimization, storage, and delivery systems.
  • Ship backend APIs and customer-facing frontend experiences with strong usability, performance, and accessibility.
  • Build production AI capabilities using LLMs, embeddings, RAG, tool calling, and image/video generation.
  • Promote automated testing, observability, incident response, documentation, code reviews, and maintainable architecture.
  • Mentor engineers and guide technical decisions through design reviews, prototypes, and knowledge sharing.

Requirements

  • 4+ years of hands-on software engineering experience building and operating production systems, preferably SaaS products at scale.
  • Experience independently owning complex or business-critical features from design through production.
  • Strong experience with distributed systems, message queues, background workers, schedulers, retries, idempotency, caching, and high-volume APIs.
  • Extensive experience handling third-party API rate limits, authentication, tokens, webhooks, retries, version changes, and partial failures.
  • Strong system design, architectural trade-off evaluation, and proactive problem-solving abilities.
  • Strong TypeScript and Node.js experience; NestJS experience preferred.
  • Experience with modern frontend frameworks such as Vue.js, React, or Angular, plus UI/UX fundamentals.
  • Experience with MongoDB, Redis, and data-intensive applications.
  • Experience with large-scale ingestion, ETL/ELT, analytics, or data warehousing technologies such as ClickHouse, BigQuery, Snowflake, or Elasticsearch.
  • Experience building production AI software using LLMs, embeddings, RAG, image/video generation, tool calling, or agentic workflows.
  • Strong testing discipline, including Test-Driven Development, clean code, observability, evaluation, guardrails, and failure handling.
  • Strong written and verbal communication skills and ability to collaborate effectively in a remote environment.
  • Experience with social media products, social platform APIs, event-driven architectures, media processing, GCP, or SaaS/MarTech environments preferred.

Benefits

  • Remote-first work environment.
  • Equal Opportunity Employer.
  • Global team operating across 10+ countries.

Interested in this position?

Apply directly on the company website

Apply Now

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