People Operations Apprentice

3 weeks, 2 days ago
Internship
Entry Level
Operations
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Draft employee communications, policy updates, reminders, and People Operations announcements for review.
  • Analyze recurring employee helpdesk queries and help improve FAQs and self-service resources.
  • Support scheduling and coordination of employee webinars and related communications.
  • Analyze helpdesk metrics, including ticket volumes, categories, SLA performance, and resolution times.
  • Track onboarding, offboarding, leave, and attendance metrics and assist with periodic reporting.
  • Prepare ad hoc reports, dashboards, and data insights for the People Operations team.
  • Maintain employee records and validate mandatory documentation to support compliance and audit readiness.
  • Audit pending onboarding and offboarding activities and coordinate with stakeholders to ensure timely completion.
  • Create and maintain quick-reference guides, checklists, FAQs, and process documentation.
  • Support HR data clean-up, validation, and reconciliation across Darwinbox and other HR systems.
  • Validate employee information, including bank account and payroll-related data, to maintain accuracy.
  • Coordinate with internal stakeholders across People Operations, Payroll, IT, and other teams and provide day-to-day administrative support.

Requirements

  • Bachelor's degree.
  • Strong attention to detail and accuracy.
  • Good written and verbal communication skills.
  • Comfort working with data, spreadsheets, and reports.
  • Strong organizational and follow-up skills.
  • Ability to handle employee information with confidentiality and discretion.
  • Willingness to learn and take ownership of assigned responsibilities.
  • Ability to collaborate effectively with multiple teams and stakeholders.
  • Interest in building a career in Human Resources or People Operations.
  • Basic proficiency in Microsoft Excel or Google Sheets is an advantage.

Benefits

  • Monthly stipend of 35,000 INR.
  • 6-month apprenticeship program.
  • Remote work from India.
  • Opportunity to gain hands-on exposure to core People Operations processes.
  • Work closely with the People Operations team and cross-functional stakeholders.
  • Exposure to HR systems, reporting, compliance, and employee support work.

Interested in this position?

Apply directly on the company website

Apply Now

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