Virtual Medical Assistant (EST)

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
Heartbeat Health

Heartbeat Health

Heartbeat Health is a virtual first cardiology company that utilizes real-time clinical data and device connectivity to provide same-day diagnostic reads, televisits, and care programs. Their mission is to deliver effective, efficient, and engaging hea...

Health Care Providers & Services
11-50
Founded 2017
$28M raised

Description

  • Receive warm handoffs from internal and external call transfers and support patient intake.
  • Verify patient contact information and obtain signed consent and insurance card photos.
  • Schedule first physician visits, follow-up appointments, and next-day appointments.
  • Establish plans for vitals, obtain baseline vitals, and record height, weight, and symptom information.
  • Administer initial KCCQ surveys and reconcile medications and medical history/diagnostics.
  • Arrange lab draws and diagnostic testing and prepare patients for physician visits.
  • Test video and audio connections for virtual visits and add interpreters as needed.
  • Document chart information, including symptom details and preferred pharmacy information.
  • Use translator services to communicate with non-English-speaking patients.
  • Maintain communication with providers and report information relevant to the visit.

Requirements

  • High school diploma or equivalent.
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
  • 1-3 years of experience as a Medical Assistant within cardiology.
  • Experience providing virtual care to patients.
  • Exceptional people skills and strong communication skills.
  • Detail-oriented with a focus on processes.
  • Fast learner who is flexible and adaptable.
  • Outstanding organizational and multitasking abilities.
  • Self-driven and excited to support new technology.

Benefits

  • Remote-first work environment with flexibility, autonomy, and trust.
  • Full-time schedule, Monday through Friday, 9:00 am to 5:00 pm EST.
  • Competitive pay of $20-$24 per hour.
  • Mission-driven culture focused on improving cardiovascular care.
  • Opportunity to work with a collaborative, supportive clinical care team.
  • Equal opportunity employer committed to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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