Operations Analyst

20 hours, 14 minutes ago
Full-time
Mid Level
Data Science and Analytics
Headquarters

Headquarters

Headquarters is a staffing and services partner for over 10 leading cannabis companies, offering transparent financial staffing and shared services to help businesses scale at a fraction of the cost. Their industry experts integrate with teams to super...

Diversified Financial Services
11-50
Founded 2017

Description

  • Build dashboards and recurring reports from scratch using visualization tools such as Tableau, Power BI, or Excel.
  • Pull, clean, and reshape data from CRMs, help desks, POS systems, and spreadsheets into usable reporting.
  • Analyze sales, operational, and cost data to identify anomalies, trends, and opportunities for improvement.
  • Report on sales performance, lead funnels, yield, response times, and cost trends across client accounts.
  • Review P&L and income statement data to spot inconsistencies or unusual results.
  • Partner with delivery and client teams to define the most important metrics to track.
  • Translate findings into clear, actionable insights for decision-makers.
  • Decide what questions are worth asking and determine whether an issue is a data problem or a real business issue.

Requirements

  • Advanced Excel or Google Sheets skills, including pivots, lookups, and model building.
  • Hands-on experience building dashboards in at least one drag-and-drop visualization tool such as Tableau, Power BI, Looker, or similar.
  • Working financial literacy, including the ability to interpret a balance sheet or income statement.
  • Comfort extracting data from CRM or help desk tools such as HubSpot, Salesforce, or Zendesk.
  • Comfort using AI tools such as Claude, ChatGPT, or Gemini for queries, formula debugging, and analysis structuring.
  • Analyst mindset focused on identifying the right questions, not just producing reports.
  • SQL experience or a strong willingness to learn it quickly.
  • Python experience for automation and analysis.
  • Experience working across multiple clients or business units at once.
  • Exposure to the cannabis industry or other regulated, data-heavy industries.

Benefits

  • Fully remote work environment with flexibility.
  • High autonomy and ownership over impactful reporting and analytics.
  • Opportunity to help drive data-informed decisions for leading cannabis brands and operators.
  • Chance to grow analytical expertise while working on real business outcomes.
  • Company culture grounded in curiosity, collaboration, and persistence.

Interested in this position?

Apply directly on the company website

Apply Now

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