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Sales Operations Specialist (Southwest)

2 hours, 19 minutes ago
United States
Full-time
Junior
Sales Operations
Sales and Business Development
Salesforce
Apply Now
GuidePoint Security

GuidePoint Security

GuidePoint Security is a trusted cybersecurity consulting firm that provides expertise, solutions, and services to help organizations make informed decisions and minimize risks. Their elite team of experts offers holistic perspectives on cybersecurity,...

Internet Software & Services
251-1K
Founded 2011
View All Jobs 42

Description

  • Generate quotes, track opportunities, and process orders using Salesforce.com.
  • Respond promptly to internal and external inquiries from customers, vendors, and internal teams.
  • Support both new business and renewal business in a quota-bearing sales environment.
  • Serve as a liaison between customers, vendors, outside Sales Executives, Accounting, and Contracts teams.
  • Manage Salesforce.com opportunities to maintain accurate forecasting and pipeline reporting.
  • Attend regional forecast calls and perform pipeline analysis to improve forecast accuracy.
  • Suggest pricing and payment solutions that balance customer needs with company pricing policies.
  • Coordinate regional marketing events, including vendor sponsorships, invitations, and venue arrangements.
  • Develop and maintain product, industry, vendor, and service knowledge to support customer needs.
  • Manage multiple tasks, shifting priorities, and tight deadlines while streamlining processes across teams.

Requirements

  • High School Diploma or GED required; Associate Degree or equivalent from a two-year college or technical school preferred.
  • 3+ years of experience in a customer service or sales support role.
  • Background in the IT industry preferred.
  • Prior experience with CRM software required; Salesforce.com experience preferred.
  • Intermediate experience with Microsoft Office and internet navigation.
  • Technical sales/support and outbound calling experience preferred.
  • Strong math skills with the ability to calculate margins, discounts, and percentages.
  • Excellent written and verbal communication skills.
  • Ability to work a flexible schedule.
  • Willingness to learn and use AI-enabled tools.
  • Self-motivated with strong prioritization, multitasking, attention to detail, and follow-through.
  • Ability to work well on a team, use good judgment, and handle ambiguity with a positive attitude and strong drive for results.

Benefits

  • Expected compensation range of $50,000 to $100,000.
  • Remote-first workforce primarily for U.S.-based employees.
  • Medical insurance options with significant employer premium contributions, including PPO and HDHP/HSA plans.
  • Dental insurance with 100% employee premium coverage and 75% family plan coverage.
  • 12 corporate holidays plus a Flexible Time Off (FTO) program.
  • Mobile phone and home internet allowance.
  • Retirement plan eligibility after 2 months at open enrollment.
  • Pet benefit option.

Interested in this position?

Apply directly on the company website

Apply Now

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