Account Manager (Dallas)

36 minutes ago
Full-time
Junior
Customer and Technical Support
GuidePoint Security

GuidePoint Security

GuidePoint Security is a trusted cybersecurity consulting firm that provides expertise, solutions, and services to help organizations make informed decisions and minimize risks. Their elite team of experts offers holistic perspectives on cybersecurity,...

Internet Software & Services
251-1K
Founded 2011

Description

  • Serve as the dedicated Account Manager for a specified Account Executive and help manage and grow assigned business.
  • Respond to customer inquiries promptly and work toward resolution.
  • Act as a liaison between customers, vendors, and GuidePoint resources.
  • Develop and maintain knowledge of products, industry trends, vendor resources, and GuidePoint Security service offerings.
  • Build and maintain relationships with key vendors and customers.
  • Increase customer touchpoints and support higher-frequency engagement across the account base.
  • Manage open opportunities in existing accounts with guidance from the Account Executive.
  • Identify whitespace opportunities with customers and vendors.
  • Represent the Account Executive in customer meetings as needed.
  • Support renewal, upsell, and net-new sales cycles, including proactive renewal planning and follow-up.
  • Collaborate on marketing communications to the account base and follow up on targeted outreach.
  • Drive and sell GuidePoint Professional Services engagements across targeted accounts.
  • Assist with forecast management and internal strategic reporting.
  • Use Salesforce.com to generate quotes and track open and renewal opportunities when required.

Requirements

  • Proven success in inside sales.
  • Cybersecurity experience required.
  • Outstanding attention to detail and strong follow-through.
  • Ability to work well within a team.
  • Strong multitasking ability.
  • Positive attitude, strong drive for results, and comfort with ambiguity.
  • Strong written and verbal communication skills, including clear communication by email, phone, and in writing.
  • Ability to work a flexible schedule.
  • Experience with Salesforce.com and Microsoft Office.
  • Willingness to learn and use AI-enabled tools.
  • Bachelor’s degree preferred.

Benefits

  • Remote-first workforce primarily based in the U.S.
  • Medical insurance options with significant employer premium contributions.
  • Dental insurance with employer-paid employee coverage and partial family coverage.
  • 12 corporate holidays plus a Flexible Time Off (FTO) program.
  • Mobile phone and home internet allowance.
  • Retirement plan eligibility after 2 months at open enrollment.
  • Pet benefit option.

Interested in this position?

Apply directly on the company website

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