Enterprise Account Manager, Emerging Markets

3 weeks, 1 day ago
Full-time
Mid Level
Customer and Technical Support
Greenhouse Software

Greenhouse Software

Greenhouse is a leading hiring software company that provides a comprehensive suite of tools and services to help businesses excel in their hiring practices. With a focus on fair and equitable hiring, Greenhouse offers scalable workflows and innovative...

Professional Services
251-1K
Founded 2012
$110M raised

Description

  • Manage a mixed book of accounts across emerging markets.
  • Act as the internal advocate for market knowledge and share insights with sales, product, and marketing teams.
  • Build strategic account plans to identify expansion and upsell opportunities.
  • Maintain a pipeline of renewals and expansions to meet quota objectives.
  • Coach customers on hiring practices, workflows, and the Greenhouse product suite.
  • Develop relationships across customer organizations at multiple levels.
  • Help improve internal operational processes and workflows.
  • Partner cross-functionally with Marketing, Product, Legal, Professional Services, and Finance to support the customer experience.

Requirements

  • Proven track record in a customer-facing B2B SaaS role.
  • Fluency in English, Brazilian Portuguese, and Spanish.
  • Experience in enterprise account management or customer success, preferably with renewals responsibility.
  • Collaborative mindset with the ability to work cross-functionally toward shared goals.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • A background in Talent Acquisition and the related network is helpful.
  • Experience demoing and selling professional services is helpful.
  • Experience with Greenhouse’s product suite is helpful.
  • Experience with Salesforce, Gong, and Gainsight is helpful.

Benefits

  • Base salary range of $92,430 to $120,185.
  • Potential for stock option awards, bonuses, merit increases, and sales commissions.
  • Medical, dental, and vision insurance.
  • Basic life insurance, short-term disability, and long-term disability coverage.
  • Mental health resources and financial wellness benefits.
  • Fully paid parental leave.
  • 401(k) plan with company match.
  • Paid holidays, paid sick leave, and PTO, with flexible PTO for exempt employees.

Interested in this position?

Apply directly on the company website

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