Medical Virtual Assistant

2 weeks, 4 days ago
Full-time
Junior
Customer and Technical Support

Global Medical Virtual Assistants (GMVA)

Remote healthcare staffing and outsourcing company that provides medical virtual assistants for medical practices and hospital systems, including support for scheduling, patient follow-ups, insurance verification, prior authorizations, billing, revenue cycle management, credentialing, EMR/EHR data entry, front-desk operations, clinic administration, and back-office support.

Outsourcing and offshoring consulting
501-1000
Founded 2019

Description

  • Manage inbound and outbound calls with patients, providers, and health insurance companies regarding inquiries, appointments, and verification.
  • Maintain professional phone etiquette in all patient and provider interactions.
  • Obtain and update medical history by navigating multiple electronic medical record systems, including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
  • Verify healthcare insurance coverage and eligibility.
  • Provide administrative support through data entry, appointment scheduling, email management, record management, and timekeeping.
  • Handle health promotion, care plan explanations, admissions support, new patient intake, and front-desk triage.
  • Serve as the primary liaison between patients and medical professionals to maintain professional relationships.
  • Strictly follow HIPAA policies and compliance requirements.

Requirements

  • Excellent verbal and written English communication skills.
  • 1-2 years of experience in a medical-related background.
  • Familiarity with medical terminology.
  • A healthcare-related degree is highly preferred.
  • Intermediate skills with Google Workspace and/or Microsoft Office.
  • HIPAA certification is a plus.
  • Strong attention to detail and accuracy.
  • Highly organized, impartial, and computer savvy.
  • Open to working night shifts.
  • Must meet the stated minimum and recommended computer, headset, camera, internet, and backup power requirements for the role.

Benefits

  • Starting rate of $800 USD monthly.
  • Employment type: Independent Contractor.
  • Free training.
  • Paid time offs.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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