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Sr. Manager, Solutions Architect SME

2 days, 4 hours ago
United States
Full-time
Lead
Sales Engineer
Sales and Business Development
DevSecOps GitLab Salesforce
Apply Now
GitLab

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
1K-5K
Founded 2014
View All Jobs 38

Description

  • Hire, develop, and retain regional SMEs across Security & Compliance, Platform, Core DevSecOps, and AI & Competitive product groups.
  • Run the regional SME engagement model with Account SA and Post-Sales leaders, prioritizing coverage for top opportunities.
  • Partner with sales leadership on deal strategy, forecasts, and product-category plans.
  • Review pipeline coverage and reallocate SME capacity when commit or consumption is at risk.
  • Serve as an executive technical sponsor on strategic customer opportunities.
  • Coach SMEs on proof-of-value design, executive storytelling, competitive positioning, and technical quality.
  • Maintain accurate engagement and outcome data in Salesforce.
  • Develop shared enablement assets and global operating practices with peer managers and senior leadership.
  • Communicate regional customer and competitive insights to Product and Engineering.
  • Build a culture of trust, ownership, learning, and continuous improvement.

Requirements

  • 5+ years of experience leading technical pre-sales, solutions architecture, or consulting teams, including technical individual contributors.
  • Hands-on expertise in at least one covered product group and sufficient breadth to coach across all four groups.
  • Working fluency with AI-assisted development.
  • Demonstrated success hiring and developing high-performing technical specialists or solutions architects.
  • Experience partnering with sales leaders on enterprise forecasts, deal strategy, and territory planning.
  • Ability to use data to demonstrate impact on win rates, cycle times, and product consumption.
  • Strong executive presence with customers and internal stakeholders.
  • Experience leading through organizational or business change with clear communication.
  • Experience managing an overlay or specialist team, or launching a new team or product category.

Benefits

  • United States base salary range of $166,200–$249,300.
  • Sales incentive pay targeted at up to 100% of offered base salary.
  • All-remote work environment with location-based eligibility requirements.
  • Health, financial, and well-being benefits.
  • Flexible paid time off and parental leave.
  • Equity compensation and employee stock purchase plan.
  • Growth and Development Fund.
  • Home office support and Team Member Resource Groups.

Interested in this position?

Apply directly on the company website

Apply Now

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