Client Relations /Account Manager/ Client Success Manager (Thailand) - Remote

3 weeks ago
Full-time
Junior
Customer and Technical Support
FPMarkets

FPMarkets

First Prudential Markets (FP Markets) is an Australian-owned business offering a premium range of online trading products including Direct Market Access Equity CFDs, Futures CFDs, Forex and Shares via a selection of cutting edge trading platforms.

Capital Markets
11-50
Founded 2005

Description

  • Develop and nurture relationships with clients, partners, and organic clients in the assigned country or region.
  • Proactively engage with trading professionals across various platforms to expand the client base and partnerships.
  • Identify and leverage local marketing channels to increase visibility and promote company products effectively.
  • Focus on client onboarding and ensure a seamless user experience for all clients.
  • Promote partnerships based on existing rebate structures and maintain strong relationships with partners.
  • Adhere to regulatory policies and ethical standards diligently.
  • Monitor affiliates and partners regularly to optimize their activities and performance.
  • Work to ensure key performance indicators (KPIs) are met.

Requirements

  • Prior experience in the FX/CFD or online trading industry is highly preferred.
  • Background in telemarketing or telesales is strongly encouraged, especially with outbound calling experience.
  • Bachelor’s degree in Accounting, Business, Economics, Marketing, Management, or a related field.
  • Fluency in Thai and a good command of English (Upper-Intermediate level or higher).
  • Strong client focus with excellent customer service and negotiation abilities.
  • Outstanding verbal and written communication skills.
  • Energetic, self-driven, and results-oriented with a strong desire to succeed.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Positive and proactive mindset.
  • Experience working with trading professionals, affiliates, or partners is advantageous.

Benefits

  • Remote work from home opportunity.
  • Welcoming, young, and multicultural team with approachable leadership.
  • High level of autonomy and support for new ideas.
  • Continuous personal development and a training budget.
  • Growth opportunities with the company and learning from industry leaders.
  • Competitive remuneration with regular salary reviews and performance-based incentive schemes.
  • Vibrant company life, including team activities and global celebrations.

Interested in this position?

Apply directly on the company website

Apply Now

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