Outbound/Inbound Rep (M-F)

4 hours, 10 minutes ago
Full-time
Entry Level
Customer and Technical Support
Five Star Solutions

Five Star Solutions

Five Star Solutions is a global Business Process Outsourcing (BPO) and Customer Experience (CX) partner based in Sioux Falls, South Dakota. Founded in 1986, the company specializes in secure and scalable contact center services, blending human expertise with advanced technology. It serves a diverse range of industries, including healthcare, retail, financial services, government, travel, insurance, and fintech. The company offers a comprehensive suite of services, including contact center operations, CX management, AI-enabled contact centers, and specialized industry solutions. Five Star Solutions emphasizes security and compliance, ensuring that its operations meet regulatory standards such as HIPAA and GDPR. With a workforce of 1,001 to 5,000 professionals, the company operates from locations in the United States, Guatemala, and the Philippines, providing tailored support strategies to meet the unique needs of its clients.

outsourcing/offshoring
1001-5000
Founded 1986

Description

  • Make outbound cold calls to businesses and potential customers.
  • Handle inbound calls and follow up with interested prospects.
  • Build rapport with business owners, managers, and decision-makers.
  • Identify customer needs and assess product or service fit.
  • Present solutions and make sales offers conversationally.
  • Follow up with prospects through phone and other communication channels.
  • Maintain accurate customer notes and information in company systems.
  • Manage multiple conversations, systems, research tasks, and customer records.
  • Address objections and guide conversations toward a sale.

Requirements

  • Previous sales, cold calling, telemarketing, or business-to-business experience preferred.
  • Excellent verbal communication and active listening skills.
  • Comfort speaking confidently with business owners and decision-makers.
  • Ability to initiate conversations and make cold calls without relying on a script.
  • Strong ability to think quickly and respond naturally to customer questions.
  • Comfort multitasking between calls, computer systems, research, and customer information.
  • Self-motivated and driven to meet or exceed sales goals.
  • Strong computer and typing skills.
  • Professional, positive, and personable communication style.
  • Ability to work independently and collaborate effectively with a team.

Benefits

  • Starting pay of $14 per hour.
  • Full-time schedule of 40 hours per week, Monday through Friday, 8:00 a.m.–5:00 p.m. CST.
  • Paid training, typically one week from 8:00 a.m.–5:00 p.m. CST, Monday through Friday.
  • Benefits eligibility begins on the first day of the month after 60 days.
  • Remote work available to residents of AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, and WY.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sales Development Representative (Part Time, China)

Yuno 51-200 Payment Processing Software

Yuno is hiring a part-time Sales Development Representative in China to engage cross-border Chinese merchants, qualify payment opportunities, and build pipeline for the APAC Business Development team.

CRM Email Marketing Salesforce
4 hours, 10 minutes ago

Inside Service Sales Representative

Extreme Networks 1K-5K IT Services

Extreme Networks is hiring an Inside Service Sales Representative in the Netherlands to grow service revenue through renewals, upselling, and strategic customer and partner relationships.

Salesforce
4 hours, 25 minutes ago

Business Development Manager — AI Agents

Wing Assistant 51-250 Professional Services

The Business Development Manager for AI Agents drives sales growth by managing the full sales cycle with US business owners, from discovery and demonstrations through negotiation and closing fast-cycle deals.

CRM
4 hours, 25 minutes ago

Full-Time Inbound Sales Closer

TurFresh 11-50 Professional Services

TurFresh is hiring a full-time remote Inbound Sales Closer to convert homeowner inquiries into artificial turf cleaning, maintenance, and related service customers across its expanding U.S. operations.

CRM HubSpot Salesforce
4 hours, 25 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers