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Senior Account Manager

1 month ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Salesforce
Apply Now
FiscalNote

FiscalNote

FiscalNote is the leading provider of global policy and market intelligence, empowering organizations with AI-driven insights to navigate complex governmental landscapes.

Diversified Financial Services
251-1K
Founded 2013
View All Jobs 10

Description

  • Manage high-value strategic client relationships to grow existing business and maintain high retention rates.
  • Drive new business growth through upsell and cross-sell opportunities with existing clients.
  • Own the renewal process and deliver against monthly, quarterly, and annual forecast objectives.
  • Lead pricing negotiations for renewals and expansion opportunities.
  • Meet with clients onsite to assess needs and analyze the business impact of the current product portfolio.
  • Identify client and revenue risk and work with internal and external stakeholders to reduce churn.
  • Help clients transition existing workflows into the FiscalNote platform.
  • Provide accurate monthly forecast reports.
  • Collaborate closely with Product and Marketing teams.
  • Engage in discussions about legislative and regulatory processes and attend industry events regularly.

Requirements

  • 5+ years of professional sales and field account management experience in government and/or technology.
  • Proven track record of meeting sales, renewal, and retention goals.
  • Experience in an account management or client success role with a SaaS product.
  • Ability to lead in-person meetings and demos with C-suite executives.
  • Strong written and verbal communication skills.
  • Exceptional time management and organizational skills.
  • Bachelor’s degree or equivalent experience.
  • Proficiency with Salesforce strongly preferred.
  • Comfort navigating both technology and policy topics.
  • Travel to client sites outside the DC area on occasion, approximately 20%.

Benefits

  • Competitive salaries.
  • Retirement accounts.
  • Equity packages.
  • Comprehensive benefits packages aligned with regional requirements and expectations.
  • Flexibility and benefits that support well-being and work-life balance.
  • Inclusive and accessible hiring process with reasonable accommodations available.

Interested in this position?

Apply directly on the company website

Apply Now

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