Deal Desk & Renewals Associate

1 month ago
Junior
Sales and Business Development
Firework

Firework

Firework offers a cutting-edge video commerce and livestreaming platform that enables businesses to create shoppable videos and engage customers through interactive digital experiences.

Internet Software & Services
251-1K
Founded 2017
$269M raised

Description

  • Partner with Sales, Customer Success, Legal, and Finance to structure, review, and approve deals and renewals.
  • Own end-to-end deal execution, including pricing validation, discount approvals, and contract compliance.
  • Support drafting, reviewing, and redlining of MSAs, SOWs, order forms, and amendments.
  • Ensure deals align with internal policies, revenue recognition standards, and risk guidelines.
  • Assess and improve deal desk processes, playbooks, and approval workflows.
  • Leverage AI tools to automate contract review, summarize terms, and improve turnaround time.
  • Maintain accurate deal data in CRM systems such as Salesforce and keep documentation organized.
  • Act as a trusted partner to GTM teams on deal structuring and negotiation strategy.
  • Partner with Customer Success to track and manage renewals, identify churn risks, and support renewal KPIs.
  • Support global deal cycles with partial overlap to Americas time zones.

Requirements

  • 2-4 years of experience in Deal Desk, Revenue Operations, Sales Operations, or Contract Operations.
  • Experience in a fast-growing, global startup environment.
  • Strong understanding of SaaS deal structures, pricing models, and the contract lifecycle.
  • Hands-on experience with CRM and contract tools such as Salesforce, Docusign, and Ironclad or similar.
  • Familiarity with AI tools and workflows such as Claude, ChatGPT, or contract automation tools.
  • Strong attention to detail and ability to manage multiple deals simultaneously.
  • Excellent communication and stakeholder management skills across regions.
  • Must be remote based in India.
  • Must be able to overlap with Americas time zones for approximately 25% of working hours.

Interested in this position?

Apply directly on the company website

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