Operations Specialist

1 hour, 32 minutes ago
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Manage shift scheduling and workforce coordination end to end.
  • Respond to client shift requests and ensure timely coverage.
  • Assign workers, confirm availability, and track attendance.
  • Monitor clock-ins, shift activity, no-shows, and late arrivals.
  • Secure replacements quickly to prevent operational disruptions.
  • Communicate with clients and on-site managers to resolve scheduling issues.
  • Keep systems, trackers, and documentation accurate and up to date.
  • Identify recurring operational issues and suggest process improvements.

Requirements

  • 2+ years of experience in operations, staffing, workforce coordination, scheduling, or a similar role.
  • Strong English communication skills, both spoken and written.
  • Ability to work US hours.
  • Strong organizational and multitasking skills.
  • Comfortable using digital tools and platforms.
  • Reliable internet connection and computer setup.
  • Experience with staffing platforms or marketplaces is preferred.
  • Background in shift-based or on-demand workforce environments is preferred.
  • Experience tracking attendance or operational KPIs is preferred.
  • Exposure to process improvement initiatives is preferred.

Interested in this position?

Apply directly on the company website

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