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Field Application Engineer

1 month ago
Japan
Full-time
Senior
Technical Account Manager
Project and Program Management
C++ Embedded Systems Python
Apply Now
Field AI

Field AI

Field AI transforms industries through on edge robotic Autonomy. Exciting news! Beta version 2.0 is now released and deployed on all our robots worldwide with improved customer experience and data delivery, along with enhanced mobility! Next release: S...

Internet Software & Services
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Description

  • Serve as the primary technical point of contact for customers during deployment, testing, and operations.
  • Lead customer-facing deployment planning, implementation, support, and performance discussions.
  • Develop deployment plans, project timelines, operational procedures, and technical implementation strategies.
  • Coordinate execution across engineering, operations, and customer teams to drive successful outcomes.
  • Deploy, supervise, and support advanced robotic systems in customer and field environments.
  • Troubleshoot hardware, software, autonomy, networking, and systems integration issues in live settings.
  • Evaluate field performance data and communicate risks, findings, and recommendations to internal teams.
  • Manage multiple customer deployments and technical projects simultaneously.
  • Lead technical reviews, readiness assessments, and project status meetings with stakeholders.
  • Document deployment outcomes, technical findings, and customer feedback to improve products and processes.

Requirements

  • Bachelor's or Master's degree in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Experience with robotics platforms, autonomous systems, drones, quadrupeds, humanoids, or related technologies.
  • Familiarity with sensors, electronics, embedded systems, networking, and robotic subsystems.
  • Programming or scripting experience with Python, C++, or similar languages.
  • Strong analytical and problem-solving skills for diagnosing complex technical issues.
  • Ability to independently evaluate technical challenges and develop practical solutions in uncertain environments.
  • Strong technical communication skills with both technical and non-technical audiences.
  • Experience serving as a customer-facing technical point of contact.
  • Strong project management skills, including planning, prioritization, risk assessment, issue resolution, and execution.
  • Comfort with frequent travel, on-site customer work, and occasionally lifting equipment up to 50 pounds.

Interested in this position?

Apply directly on the company website

Apply Now

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