Account Manager

1 month, 2 weeks ago
Full-time
Senior
Customer and Technical Support
Fidus Systems

Fidus Systems

Fidus Systems specializes in high-speed electronic product development, providing expertise in hardware, FPGA, signal integrity, and more. With a track record of over 4,000 successful projects, Fidus delivers excellence in leading-edge designs for emer...

Professional Services
51-250
Founded 2001

Description

  • Manage a portfolio of assigned accounts within the territory as a primary point of contact in partnership with the Business Development Manager.
  • Execute structured account touch plans using email, calls, LinkedIn, and events to build relationships and maintain awareness of Fidus.
  • Qualify inbound leads, follow up on marketing campaigns, and book discovery meetings to support pipeline creation.
  • Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps.
  • Collaborate with engineering, project management, pre-sales, and marketing to build presentations and respond to proposals and RFPs.
  • Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline.
  • Monitor customer satisfaction on active projects, identify issues early, and route them to the appropriate internal owner.
  • Identify expansion opportunities such as new projects, new business units, and cross-sell opportunities and bring them to the BDM.
  • Contribute to account plans, account mapping, territory reviews, and simple revenue and activity reporting.
  • Develop knowledge of Fidus services, target industries, and the competitive landscape, and travel periodically within the assigned territory.

Requirements

  • Minimum 5 years of experience in B2B sales.
  • Demonstrated track record of managing or growing a book of business generating $2M+ in annual services revenue.
  • Direct experience selling engineering or design services, including turnkey design services and onshore outsourced staffing for high-speed, high-complexity designs, is preferred.
  • Experience selling IT services or project-based, time-and-materials delivery models is a strong, acceptable adjacency.
  • Strong relationship-building and customer service skills, with comfort engaging engineers, procurement, and management stakeholders.
  • Experience managing customer relationships or assigned accounts in a customer-facing role.
  • Excellent verbal and written communication skills, including meeting notes and follow-up emails.
  • Strong organizational and time-management skills with the ability to manage multiple accounts, tasks, and deadlines.
  • Comfort using CRM and productivity tools such as Salesforce, HubSpot, Excel, PowerPoint, and LinkedIn Sales Navigator.
  • Ability to travel up to 50% within the assigned territory.
  • Interest in learning complex technical concepts related to engineering design services.
  • Bachelor's degree in Electrical Engineering or a related technical/commerce hybrid program is considered an asset.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

VP, Account Management

MERGE 251-1K Media

Join MERGE, a health and wellness marketing and technology agency, to contribute to human-centered brand experiences that help people and brands build healthier, happier lives.

16 hours, 24 minutes ago

M&A Relationship Associate

SRS Acquiom 51-250 Capital Markets

SRS Acquiom is hiring a Relationship Associate to administer M&A escrow, payment, and pre-closing solicitation transactions while coordinating with deal participants, counsel, and internal teams across the transaction lifecycle.

NetSuite
17 hours, 9 minutes ago

Regional Account Manager

Libra Solutions 51-250 Specialized Consumer Services

Oasis Financial, part of Libra Solutions, is seeking a Regional Account Manager to grow existing accounts, support case processing, and assist Regional Directors serving attorneys, plaintiffs, and related partners in the personal injury funding industry.

17 hours, 54 minutes ago

Account Manager, Mid Market - Customer Growth - 11832

Coupa Software 1K-5K Internet Software & Services

As a Mid-Market Account Executive at Coupa, you will manage post-launch customer relationships, maximize platform value, secure renewals, and drive expansion revenue across assigned accounts.

CRM
17 hours, 54 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers