Product Content Specialist

1 month ago
Full-time
Junior
Product Management
Entersekt

Entersekt

Entersekt is a pioneer in secure transaction authentication for financial institutions, offering innovative solutions that protect millions of transactions daily and drive revenue growth.

Diversified Financial Services
51-250
Founded 2008

Description

  • Develop and maintain deep product knowledge across card payment authentication, fraud risk intelligence, and customer authentication products.
  • Create clear, engaging content that explains product features, benefits, and usage for multiple audiences.
  • Gather information proactively from developers, technical documents, internal wiki resources, and other subject matter experts.
  • Translate complex technical concepts into structured, understandable product messaging and supporting materials.
  • Coordinate inputs from team members and stakeholders to ensure content accuracy, consistency, and timely delivery.
  • Tailor content to different personas and stakeholder needs.
  • Collaborate with management, a technical writer, and a graphic designer to produce cohesive content.
  • Develop training materials, product guides, product specifications, customer communications, video scripts, schematics, and related assets.
  • Structure, organize, and maintain published product materials in the Entersekt Knowledge Centre.
  • Edit and proofread content to uphold quality and professionalism.

Requirements

  • 3+ years of experience producing product content, preferably in SaaS technology, digital authentication, or payments.
  • Ability to understand, structure, and communicate complex digital products and authentication methods.
  • Strong writing and editing skills with a focus on clarity and audience engagement.
  • Experience asking targeted questions and gathering information from technical teams.
  • Ability to tailor content for different audiences and their needs.
  • Strong collaboration skills and a track record of working in cross-functional teams.
  • Highly proficient in Office 365, including Word, PowerPoint, Excel, and OneDrive.
  • Proficiency with Markdown and PlantUML preferred.
  • Understanding of GitLab and VuePress hosting is a plus.
  • Bachelor’s degree.

Benefits

  • Flexible hours.
  • Remote work.
  • Plenty of growth opportunities.
  • Exposure to cutting-edge technology.
  • Work with colleagues who are leaders in their fields.
  • Quick and seamless hiring process.
  • Inclusive and diverse workforce commitment.

Interested in this position?

Apply directly on the company website

Apply Now

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