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Site Reliability Engineer

18 hours, 7 minutes ago
United Kingdom
Full-time
Senior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
AWS Azure Datadog GCP GitHub Actions GitLab Go Java Kubernetes .NET New Relic Splunk Terraform
Apply Now
Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969
View All Jobs 39

Description

  • Act as a technical escalation point for unresolved data platform issues within the SRE pod.
  • Monitor, maintain, and troubleshoot databases, data warehouses, and related infrastructure.
  • Collaborate with the data engineering team to ensure efficient data flow and transformation.
  • Develop and maintain operational runbooks and other technical documentation.
  • Perform pre-approved changes within the client’s change management process, such as user administration.
  • Use helpdesk and work tracking systems to log support requests and incidents and improve related processes.
  • Participate in security management processes by proactively mitigating risks in code, infrastructure, and dependencies.
  • Engage with suppliers and third parties to support client requests and improve service value.
  • Lead incident resolution activities, including post-mortem analysis and mitigation planning.
  • Identify opportunities to reduce toil, improve automation, and strengthen service request and change management processes.

Requirements

  • Experience working across data platforms, databases, or data warehousing environments.
  • Demonstrable experience in multiple core technologies such as .NET, Java, AI/data engineering, or Golang.
  • Experience with infrastructure-as-code tooling, preferably Terraform, or ARM/Bicep and CloudFront.
  • Experience with core CI/CD tooling such as Azure DevOps, GitHub Actions, or GitLab.
  • Experience with monitoring tools such as DataDog, Splunk, New Relic, Azure Monitor, or AWS CloudWatch.
  • Experience troubleshooting incidents, identifying systemic failures, and implementing fixes and features.
  • Experience providing leadership in incident resolution and maintaining documentation for post-mortems and mitigation plans.
  • Experience designing and improving service request, change management, and security management processes.
  • Ability to lead client-facing discussions about SRE processes and opportunities for additional work.
  • Cloud provider DevOps Engineer-level certification in AWS, Azure, or GCP and CKAD certification are highly beneficial, or required during the probationary period.

Benefits

  • Competitive base salary with uncapped commission.
  • Flexible work locations.
  • 27 days annual leave plus bank holidays, increasing to 30 days.
  • Half-day leave on your birthday.
  • Sabbatical options at 5 and 10 years of service.
  • 5 days of study leave.
  • Generous company pension.
  • Private healthcare for you and your family.
  • Enhanced paternity and maternity leave.
  • Equity appreciation program incentive plan.
  • Life and income protection.
  • Discounted gym memberships, cycle scheme, and employee assistance program support.

Interested in this position?

Apply directly on the company website

Apply Now

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