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Client Delivery Manager - Revenue Cycle (REMOTE)

1 hour, 55 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
CRM
Apply Now
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
251-1K
Founded 2000
View All Jobs 8

Description

  • Independently own operational alignment for assigned client accounts.
  • Develop a working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies.
  • Translate operational performance data into clear narratives that identify drivers, risks, and opportunities.
  • Proactively identify trends, risks, and misalignment and recommend corrective actions.
  • Partner with clients to align expectations with internal capabilities and constraints.
  • Monitor operational performance indicators and inventory health to spot emerging issues or deviations.
  • Lead root cause analysis efforts with Revenue Services and other internal teams.
  • Create and track outcome-oriented action plans with defined ownership and follow-up.
  • Prepare and facilitate monthly operational reviews and recurring client touchpoints.
  • Document meeting outcomes, decisions, escalations, and action items in CRM and internal systems.
  • Coordinate cross-functionally with Client Success, Implementation, Product, Technology, and Revenue Services teams.
  • Lead internal account reviews and support process improvement, workflow refinement, and documentation updates.

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required.
  • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments.
  • Foundational understanding of operational workflows, data interpretation, and client support models.
  • Strong written and verbal communication skills, including client-facing presentation experience.
  • Demonstrated ability to independently manage client relationships and operational discussions.
  • Strong analytical skills with the ability to interpret data and translate it into actionable insight.
  • Proven ability to influence without authority in cross-functional environments.
  • Timely and regular attendance is required.
  • Equivalent combination of education and experience will be considered.
  • Consultative mindset with a focus on problem-solving and continuous improvement is preferred.
  • Strong organizational skills and attention to detail are expected.
  • Willingness to learn and adapt in a dynamic, evolving operational environment is expected.

Benefits

  • Remote full-time work arrangement.
  • Opportunity to work for a multi-year Top Workplaces award recipient.
  • Professional growth and development support.
  • Flexible, family-oriented culture.
  • Supportive work environment that values work-life balance.
  • Commitment to employee tools, resources, and support for career growth.

Interested in this position?

Apply directly on the company website

Apply Now

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