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Senior Account Manager - West Coast

3 months, 4 weeks ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Machine Learning Salesforce
Apply Now
DataVisor

DataVisor

DataVisor delivers a powerful AI-powered fraud and risk management platform for real-time response to fraud attacks, providing security analytics for consumer-facing web and mobile sites.

IT Services
51-250
Founded 2013
$94M raised
View All Jobs 14

Description

  • Manage and grow a portfolio of strategic enterprise accounts with a focus on long-term partnerships and customer success.
  • Develop and execute strategic account plans to meet revenue growth targets, including upsells and expansions.
  • Build and maintain relationships with key stakeholders, including C-level executives, across customer organizations.
  • Understand customer business challenges and proactively identify opportunities to deliver value and ROI through DataVisor's solutions.
  • Drive product adoption and customer satisfaction through regular engagement, business reviews, and strategic planning sessions.
  • Identify and pursue upsell and cross-sell opportunities within existing accounts, including expansion into new business units and use cases.
  • Collaborate with Customer Success, Product, and Engineering to address customer needs and resolve issues promptly.
  • Accurately forecast revenue and growth opportunities within assigned accounts.
  • Maintain accurate account records in Salesforce.com.
  • Lead contract negotiations and renewals for strategic accounts.

Requirements

  • At least 6 years of experience in enterprise SaaS sales or account management managing large, strategic accounts.
  • Proven track record of managing accounts with up to $10M+ ARR and driving significant upsell revenue.
  • Deep understanding of the fraud/regtech solutions landscape and the financial services industry.
  • Strong executive presence with the ability to engage C-level and VP-level executives.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to develop and execute strategic account plans that drive growth and customer success.
  • Experience with contract negotiations and renewals.
  • Strong understanding of SaaS business models and metrics.
  • Ability to collaborate effectively with cross-functional teams.
  • Bachelor’s degree or equivalent experience required.

Benefits

  • Health insurance.
  • Stock options.
  • 401(k).
  • PTO.
  • Base salary of $140K-$160K per year.
  • OTE of $280K-$320K.
  • Compensation is negotiable.

Interested in this position?

Apply directly on the company website

Apply Now

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