Inside Sales Associate - Italy

1 hour, 19 minutes ago
Full-time
Junior
Customer and Technical Support
Edpuzzle

Edpuzzle

Edpuzzle provides educators with tools to create interactive video lessons that can be seamlessly integrated into learning management systems, while also offering analytics to track student progress and enhance the flipped classroom experience.

Diversified Consumer Services
251-1K
Founded 2013

Description

  • Own and manage a portfolio of Italian schools across the full customer lifecycle, with a focus on engagement, retention, and renewals.
  • Prioritize renewal plans, identify at-risk accounts, and coordinate actions to improve renewal outcomes.
  • Build and manage a new business pipeline through inbound leads, prospecting, referrals, and outreach.
  • Conduct discovery calls, product demonstrations, presentations, and consultative sales meetings with educators and decision makers.
  • Deliver or coordinate product training and onboarding sessions to increase usage and renewal readiness.
  • Maintain accurate customer, pipeline, and renewal records in Salesforce or a similar CRM.
  • Track performance against business goals and KPIs such as pipeline, conversion, ARR, engagement, and renewals.
  • Work with the Regional Manager EMEA to translate Italy market strategy into account-level actions and share market insights.
  • Collaborate with internal teams and external partners to solve customer needs and support the sales process.
  • Support the Italian Edpuzzle community through local content, engagement initiatives, and stakeholder relationship-building.

Requirements

  • Proven experience in B2B sales, account management, customer success, business development, or a similar customer-facing role.
  • Track record of managing pipelines, customer portfolios, renewals, and measurable commercial targets.
  • Native or bilingual Italian and strong professional English communication skills.
  • Strong consultative sales and relationship-building skills with teachers, school leaders, administrators, resellers, and partners.
  • Confident presenter who can deliver demos, onboarding, training sessions, and workshops remotely and in person.
  • Organized, proactive, and data-driven, with the ability to manage competing priorities and own opportunities end to end.
  • Experience maintaining accurate information in Salesforce or a similar CRM.
  • Experience in EdTech, education, the Italian school system, community engagement, or public-sector purchasing processes is a plus.
  • Background in teaching or instructional coaching is a plus.
  • Spanish or other relevant languages for Edpuzzle’s international markets are a plus.

Benefits

  • Salary of €28,000–€34,000 plus variable compensation and commissions.
  • Remote-first within Spain with access to the Barcelona office and only 2–3 in-office days per month.
  • 24 days of paid holidays plus December 24 and 31 off.
  • Flexible working hours and reduced working time on Fridays.
  • $1,200 per year in professional development reimbursement.
  • Access to Wellhub for physical and emotional well-being.
  • €2,000 annual meal allowance through Cobee.
  • Private health insurance with AXA, plus flexible benefits for childcare, public transport, and family health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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