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Cloud Operations Engineering Manager

2 months, 1 week ago
United States
Full-time
Lead
Operations Manager
DevOps and Infrastructure
AWS Azure Cybersecurity Datadog GCP PagerDuty Terraform
Apply Now
Dragos

Dragos

Dragos is an industrial cybersecurity company focused on safeguarding civilization by securing industrial assets across vertical industries. Their integrated software platform provides critical visibility into ICS and OT networks, enabling clients in p...

Professional Services
251-1K
Founded 2016
$438M raised
View All Jobs 20

Description

  • Manage and grow a team of Cloud Operations Engineers through hiring, onboarding, performance management, and career development.
  • Own team operational outcomes including fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health.
  • Balance workload and the on-call rotation fairly across the team while protecting against burnout.
  • Set and communicate priorities across customer work, planned fleet initiatives, and technical debt reduction.
  • Act as an escalation point and executive sponsor for major incidents affecting the customer cloud fleet.
  • Partner with technical leadership and architects on cloud technical direction and standards.
  • Own the team’s contribution to audit and compliance programs such as FedRAMP and SOC2.
  • Manage cloud cost accountability and partner with Finance on budget and optimization.
  • Ensure effective use of observability and connectivity tooling such as Datadog and Tailscale.
  • Represent Cloud Operations in cross-team planning and maintain healthy team culture through blameless post-incident reviews.

Requirements

  • 5+ years of experience managing engineering or cloud operations teams, including Senior and Staff-level engineers.
  • Cybersecurity experience.
  • Strong technical background in cloud operations across Azure, AWS, and/or GCP.
  • Hands-on IaC/Terraform experience is a plus, but not required day-to-day.
  • Experience running or overseeing an on-call rotation such as PagerDuty or equivalent.
  • Track record in hiring, developing, and retaining senior technical talent.
  • Experience partnering with Security/Compliance teams on audit programs such as FedRAMP, SOC2, or similar.
  • Strong budget and cost accountability experience; cloud cost or FinOps exposure is a plus.
  • Excellent stakeholder management and work-intake discipline.
  • Strong communication skills with ability to report to engineering leadership and peer managers.
  • Preferred: prior experience as a Senior or Staff-level IC in cloud operations or SRE before management.
  • Preferred: experience managing teams supporting external, regulated customers.
  • Preferred: familiarity with multi-tenant cloud architecture and compliance frameworks such as FedRAMP, SOC2, and NIST CSF.
  • Preferred: experience managing distributed or remote engineering teams.
  • All new hires must pass a background check.

Benefits

  • $220,000 base salary.
  • Competitive equity package.
  • Comprehensive benefits plan.
  • Remote-first work environment.
  • Mission-driven team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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