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Overlay Sales Specialist

3 weeks, 5 days ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
CRM
Apply Now
Dodge Construction Network

Dodge Construction Network

Dodge Construction Network combines five trusted brands to provide timely and accurate construction information, empowering businesses to find new jobs, make bids, and optimize sales strategies for growth.

Construction & Engineering
251-1K
Founded 2021
View All Jobs 13

Description

  • Identify and execute cross-sell and upsell opportunities across an assigned account portfolio.
  • Develop strategic account plans with clear objectives, tactics, and timelines.
  • Partner with Account Managers and Directors on sales and growth strategy for Dodge products and other priorities.
  • Overcome objections by reinforcing product value using customer analytics and consultative value-selling techniques.
  • Build trusted client relationships to surface dissatisfaction early and retain accounts.
  • Serve as the primary point of contact for assigned accounts, resolving inquiries and issues promptly.
  • Act as the voice of the customer internally and share feedback with Marketing, Product, and Customer Care.
  • Train and support clients through demos, onboarding sessions, and profile and saved-search setup.
  • Position Dodge as an industry thought leader through webinars, case studies, whitepapers, and other customer-facing content.
  • Meet KPIs tied to retention, contact rate, upsell, and renewal ratios while following CRM and account interaction SOPs.

Requirements

  • Bachelor’s degree in a related field or equivalent education and work experience.
  • 5+ years of sales experience with overlay quota responsibility for more complex or more profitable service products or solutions.
  • Demonstrated ability to negotiate contract renewals and drive revenue expansion within existing accounts.
  • Strong consultative-selling skills with the ability to uncover pain, coach customers on best practices, and connect solutions to business outcomes.
  • Exceptional communication, relationship-building, and conflict-resolution skills.
  • Empathetic small-business growth mindset with a focus on customer success.
  • Experience selling or working within a SaaS environment.
  • Previous CRM or order management system experience preferred.
  • Strong core competencies in communication, interpersonal effectiveness, growth mindset, continuous learning, problem solving, decision making under pressure, organization, time management, and persuasive presentation and written communication.
  • Must be legally authorized to work in the United States without current or future visa sponsorship.
  • Ability to travel as needed for face-to-face account meetings.

Benefits

  • Market-competitive salary.
  • Comprehensive benefits package.
  • Uncapped variable incentive plan for applicable roles.
  • Annual discretionary performance bonus for applicable roles.
  • Remote, home-office-based work arrangement.
  • Candidates located in the continental United States are considered.
  • Reasonable accommodation support during the application process.

Interested in this position?

Apply directly on the company website

Apply Now

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