Account Manager - French Speaker

1 week, 1 day ago
Full-time
Senior
Customer and Technical Support
DiliTrust

DiliTrust

DiliTrust provides cutting-edge governance and legal management solutions through their unified DiliTrust Governance Suite, empowering organizations with secure data management and enhanced productivity globally.

Professional Services
251-1K
Founded 2005
$6M raised

Description

  • Build and maintain strong relationships with a portfolio of key clients.
  • Manage contract renewals and support long-term customer retention.
  • Identify and pursue upsell and cross-sell opportunities to meet targets.
  • Act as a product consultant, guiding clients on how to use the solutions effectively.
  • Serve as the voice of the customer internally with sales, development, and marketing teams.
  • Engage with senior executives, including CEOs, board members, and management teams.
  • Monitor KPIs tied to business cases and product usage.
  • Develop and grow strategic client relationships across multinational, private-sector, and public-sector accounts.

Requirements

  • Bachelor’s degree or higher.
  • At least 5 years of relevant experience.
  • Fluent bilingual French and English.
  • Ability to develop long-term strategic plans for customers.
  • Excellent presentation and communication skills.
  • Strong project management skills and ability to manage all aspects of a project.
  • Comfortable working in an international, multicultural environment.
  • Strong desire to learn and become a functional expert on multiple software products.
  • Versatile, autonomous, assertive, customer-oriented, and a team player.

Benefits

  • Remote work opportunity.
  • Work in a fast-growing international company.
  • Exposure to a truly multicultural environment with 25+ nationalities.
  • Work-life balance emphasis.
  • Opportunity to join the company at a key growth stage.
  • Positive and stimulating workplace culture recognized with “Happy at Work” and “Tech at Work” labels.

Interested in this position?

Apply directly on the company website

Apply Now

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