Senior Server-Side Tracking Engineer

3 weeks, 2 days ago
Contract
Senior
Software Development
Didomi

Didomi

Didomi offers innovative solutions for organizations to collect, respect, and leverage user choices in compliance with data privacy regulations, driving higher customer engagement and increasing consumer trust.

IT Services
51-250
Founded 2017
$46M raised

Description

  • Serve as the main technical contact for partner agencies and technology partners, including Google and Meta.
  • Support agency onboarding, deployments, integrations, and advanced troubleshooting.
  • Create and maintain enablement materials such as guides, FAQs, and operational procedures for partners.
  • Set up feedback loops between agencies and internal teams to surface recurring issues and improve operations.
  • Investigate and resolve incidents related to data collection, tagging flows, and connectors.
  • Collaborate with engineering to prioritize fixes and improve incident resolution times.
  • Contribute to internal tools, dashboards, and support process improvements.
  • Drive technical documentation for internal and client-facing use, including integration guides, API references, and troubleshooting docs.
  • Partner with Product and engineering teams to support feature design, rollout, and technical readiness.
  • Relay field feedback from clients and agencies to influence the product roadmap.

Requirements

  • 6+ years of experience in a technical role such as senior technical support, solutions engineering, or technical consulting.
  • Strong expertise in server-side tracking, especially GTM Server-Side.
  • Good knowledge of JavaScript and tag management architectures, including client-side GTM.
  • Hands-on experience with analytics tools such as GA4, Piano Analytics, or similar platforms.
  • Comfort with REST APIs, webhooks, and debugging tools such as Postman and Charles Proxy.
  • Excellent interpersonal communication skills with the ability to adapt to technical and non-technical audiences.
  • Self-driven, detail-oriented, and able to manage priorities reliably.
  • Strong documentation and teaching mindset, with an interest in explaining and sharing knowledge.
  • Comfortable working in a scale-up environment where structure is still being built.
  • Fluent in both English and French, which is required.
  • Experience in a digital agency or multi-client consulting environment is a plus.
  • Knowledge of privacy, consent, and GDPR compliance in tracking is a plus.
  • Experience with structured documentation tools such as Notion, Confluence, or GitBook is a plus.
  • Interest in growing into a technical lead or go-to expert role is a plus.

Interested in this position?

Apply directly on the company website

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