DEPT®

DEPT® is a full-service digital agency that combines creativity, technology, and data to deliver innovative digital products and services, helping brands grow and thrive in the evolving digital landscape.

Media

Consumer Discretionary

1K-5K (3500)

44 open positions

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Associate Director, Client Partner

11 hours, 14 minutes ago

United States

Full-time

Lead

Account Manager

Sales and Business Development

Facebook Ads SEO TikTok

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DEPT®

Media

1K-5K

View All Jobs 44

Description

Develop and maintain trusted client relationships as the primary account contact.
Lead client communications and day-to-day team operations to support client goals.
Oversee cross-functional collaboration across activation, data, planning, and tech teams.
Define channel mix and budget allocations by channel.
Manage full-funnel, cross-channel campaign strategy and activation.
Hold recurring client check-ins to gather feedback and discuss business initiatives.
Lead major deliverables and presentations, including QBRs, annual reviews, and strategy meetings.
Identify risks, opportunities, and future client needs proactively.
Ensure smooth onboarding for new clients and new team members.
Monitor billing, hourly pacing, utilization, and SOW compliance.
Identify upsell opportunities and support new business pitches.

Requirements

7+ years of experience in client-facing roles within cross-channel digital media planning and activation.
At least 3 years of experience directly leading client relationships and managing accounts at an agency, or equivalent client-side experience.
Proven leadership ability that earns team followership and client trust.
Ability to clearly communicate persuasive points of view in writing and verbally to stakeholders.
Ability to provide strategic guidance across paid media channels including search, social, shopping, display, mobile, native, and video.
Hands-on experience with or strong understanding of Google Search, Bing Search, Meta Ads, YouTube, Google Display Network, TikTok, Snapchat, Pinterest, LinkedIn, and major DSPs.
Experience with integrated digital media strategy.
Understanding of SEO/CRO and data science/analytics is preferred.

Benefits

Healthcare, dental, and vision coverage.
401(k) plan with company match.
PTO.
Paid company holidays.
Parental leave.
Remote work option.
US remote salary range of $108,000 to $130,000 USD.

Interested in this position?

Apply directly on the company website

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