Delivery Solutions Architect - High-Tech & Manufacturing

6 hours, 48 minutes ago
Full-time
Senior
Project and Program Management
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised

Description

  • Collaborate with Solutions Architects to understand the full use case demand plan for prioritized customers.
  • Lead the post-sale technical account strategy and execution plan for strategic customer accounts.
  • Serve as the accountable technical lead across multiple selling teams and internal stakeholders for assigned use cases and customers.
  • Drive onboarding, enablement, go-live, healthy consumption, and customer success for Databricks workloads.
  • Act as the first point of contact for technical issues and questions related to production and go-live status.
  • Leverage shared services, user education, onboarding services, support, and expert technical teams to address work outside direct scope.
  • Create and own plans to accelerate key use cases into production and coordinate with Professional Services on engagement proposals.
  • Navigate product and engineering teams for new innovations, private previews, and upgrade needs.
  • Develop execution plans covering enablement, product adoption, cloud cost control, tuning and optimization, and governance.
  • Provide internal and external KPI reporting on usage, customer health, risks, adoption, and use case progression.

Requirements

  • 5+ years of experience leading technical project or program delivery in Data and AI.
  • Programming experience in Python, SQL, or Scala.
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
  • Understanding of solution architecture for distributed data systems.
  • Ability to connect business value and outcomes to project deliverables.
  • Experience in technical program or project management, including account, stakeholder, and resource management.
  • Experience resolving complex escalations with senior customer executives.
  • Experience running open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
  • Track record of overachievement against quota, goals, or similar targets.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
  • Ability to travel up to 30% when needed.

Benefits

  • Local pay range of $180,000 to $247,500 USD.
  • Eligibility for an annual performance bonus.
  • Eligibility for equity.
  • Comprehensive benefits and perks offered by Databricks.
  • Compensation determined based on skills, experience, certifications, training, and work location.

Interested in this position?

Apply directly on the company website

Apply Now

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