Disability Peer Trainer

1 day, 13 hours ago
Full-time
Mid Level
Operations
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
201-500
Founded 2008

Description

  • Create and manage onboarding agendas for new hires.
  • Coordinate new-hire equipment setup calls with the IT team.
  • Conduct 30-, 60-, and 90-day check-ins to assess production, process adherence, technology proficiency, and behavior.
  • Deliver individual and group training on job duties, process changes, and updates.
  • Create, maintain, and update LMS training materials, including videos and static content.
  • Conduct scheduled and ad hoc operational quality audits.
  • Summarize audit findings and provide recommendations for improvement.
  • Partner with the Director of Operations on initiatives that meet client and business needs.
  • Implement corrective actions through process improvements and updated operational training.

Requirements

  • Experience with short-term disability (STD) and long-term disability (LTD) claims, with emphasis on LTD claims.
  • Long-term care (LTC) claims experience (preferred).
  • Experience working with carriers including UNUM, Lincoln Financial Group (LFG), MetLife, or NYLGBS (preferred).
  • Ability to supply and support personal internet service for remote work.
  • Ability to maintain an uninterrupted internet connection while working from home.

Benefits

  • Medical, dental, and vision coverage for employees and their families.
  • Voluntary life insurance for employees, spouses, and children.
  • Voluntary hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
  • Company-paid basic life insurance, short-term disability, and long-term disability coverage.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend for the remote workspace.

Interested in this position?

Apply directly on the company website

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