Technical Writer

2 hours, 6 minutes ago
Full-time
Junior
Technical Writing and Documentation
Creatio

Creatio

Creatio offers a comprehensive low-code platform designed to automate industry workflows and customer relationship management (CRM), featuring a suite of tools that includes sales force automation, marketing automation, and help desk software.

Internet Software & Services
501-1000
Founded 2013
$68M raised

Description

  • Create, maintain, and improve technical documentation for Creatio Sales, Marketing, Service, and Studio products.
  • Develop user guides, developer documentation, and release-related content for customers, partners, and developers.
  • Use AI-powered tools to streamline documentation creation, validation, and maintenance.
  • Explore and implement AI-assisted workflows for extracting, verifying, and structuring technical information from source code and product resources.
  • Manage documentation throughout its lifecycle in a Docs as Code environment using tools such as VS Code, GitLab, and Jira.
  • Collaborate with Product Owners, Developers, and Customer Success teams to gather information and ensure documentation accurately reflects product functionality.
  • Identify documentation gaps, anticipate content needs for product releases, and propose improvements.
  • Independently prioritize and deliver documentation across multiple projects.

Requirements

  • At least 1 year of technical writing or related technical content experience; candidates with other content backgrounds and strong technical understanding are welcome.
  • Hands-on experience with AI-powered tools for content creation, automation, or documentation workflows.
  • Ability to write clear, concise, accurate technical documentation for complex concepts.
  • Excellent written English for an international audience.
  • Basic understanding of APIs, software development concepts, and developer documentation.
  • Ability to independently research technical information, manage priorities, and own deliverables.
  • Strong attention to detail, analytical thinking, and cross-functional communication skills.
  • Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments (preferred).
  • Familiarity with VS Code and Jira (preferred).

Benefits

  • Remote role based in Ukraine with flexible work arrangements.
  • Competitive compensation and benefits package, varying by country of residence and employment type.
  • Career paths, mentorship, and continuous learning opportunities.
  • Well-being initiatives to support personal and professional needs.
  • Recognition-focused culture with opportunities to make an impact from day one.
  • Innovative work environment that embraces modern technologies and new ideas.

Interested in this position?

Apply directly on the company website

Apply Now

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