Technical Writer

2 hours, 6 minutes ago
Full-time
Junior
Technical Writing and Documentation
Creatio

Creatio

Creatio offers a comprehensive low-code platform designed to automate industry workflows and customer relationship management (CRM), featuring a suite of tools that includes sales force automation, marketing automation, and help desk software.

Internet Software & Services
501-1000
Founded 2013
$68M raised

Description

  • Create, maintain, and improve technical documentation for Creatio Sales, Marketing, Service, and Studio products.
  • Develop user guides, developer documentation, and release-related content for customers, partners, and developers.
  • Use AI-powered tools to streamline documentation creation, validation, and maintenance.
  • Explore and implement AI-assisted workflows to extract, verify, and structure technical information from source code and product resources.
  • Manage documentation in a Docs as Code environment using tools such as VS Code, GitLab, and Jira.
  • Collaborate with Product Owners, Developers, and Customer Success teams to gather technical information and accurately document product functionality.
  • Identify documentation gaps, anticipate content needs for product releases, and propose improvements.
  • Independently prioritize and deliver documentation across multiple projects.

Requirements

  • At least 1 year of experience in technical writing or a related technical content role; candidates with other content backgrounds and strong technical understanding are welcome.
  • Hands-on experience using AI-powered tools for content creation, automation, or documentation workflows.
  • Strong technical writing skills and the ability to explain complex concepts clearly, concisely, and accurately.
  • Excellent written English for producing consistent technical documentation for an international audience.
  • Basic understanding of APIs, software development concepts, and developer documentation.
  • Ability to independently research technical information, manage priorities, and own deliverables.
  • Strong attention to detail, analytical thinking, and cross-functional communication skills.
  • Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments (preferred).
  • Familiarity with VS Code and Jira (preferred).

Benefits

  • Remote role based in Poland with flexible work arrangements.
  • Clear career paths, mentorship, and continuous learning opportunities.
  • Competitive compensation and benefits package, varying by country of residence and employment type.
  • Well-being initiatives to support personal and professional needs.
  • Recognition-focused culture that values employee ideas and contributions.

Interested in this position?

Apply directly on the company website

Apply Now

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