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Salesforce Operations & Data Quality Specialist

2 weeks, 6 days ago
India
Full-time
Mid Level
Sales Operations
Data Science and Analytics
Salesforce
Apply Now
Cprime

Cprime

Cprime specializes in providing enterprise IT and Agile solutions, focusing on agile transformations and project delivery for Fortune 100 companies to enhance their operational efficiency and competitive advantage.

Internet Software & Services
251-1K
Founded 2003
View All Jobs 7

Description

  • Monitor Salesforce error queues and exception-tracking objects.
  • Review and triage data issues affecting renewals and licensing processes.
  • Perform manual data corrections to ensure record accuracy and completeness.
  • Identify and remediate duplicate, missing, incomplete, and mismatched renewal records.
  • Maintain account alias mappings for customer-name variations and account matching.
  • Manage customer and billing-profile cleanup across Cprime accounts within Atlassian PPC.
  • Escalate confirmed system defects and complex issues to the Licensing Technical team with clear documentation.
  • Report on recurring issues, cleanup progress, trends, and operational metrics.
  • Recommend process improvements that increase data accuracy and reduce manual effort.

Requirements

  • 1+ years of experience in Salesforce Operations, Sales Operations, Revenue Operations, Data Quality, Business Operations, or a related field.
  • Experience with Salesforce data management, reporting, and record maintenance.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and organizational skills.
  • Strong written and verbal communication skills.
  • Track record of building executive-level relationships and influencing multiple stakeholders across business and technology organizations.
  • Excellent presentation, communication, and executive facilitation skills.
  • Experience supporting SaaS, licensing, subscription, or renewal operations (preferred).
  • Familiarity with Atlassian products and licensing environments (preferred).
  • Salesforce Administrator certification or equivalent experience (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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