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Delivery and Ops Executive - Learning

3 weeks, 5 days ago
India
Full-time
Mid Level
Training Manager
Operations
CRM Salesforce
Apply Now
Cprime

Cprime

Cprime specializes in providing enterprise IT and Agile solutions, focusing on agile transformations and project delivery for Fortune 100 companies to enhance their operational efficiency and competitive advantage.

Internet Software & Services
251-1K
Founded 2003
View All Jobs 12

Description

  • Support the end-to-end administration of public and private training programs.
  • Coordinate training schedules, learner enrolments, and session logistics.
  • Manage learner communications, including invitations, reminders, and course updates.
  • Maintain accurate training records, schedules, and operational data in Salesforce.
  • Generate and maintain operational reports, dashboards, and documentation as needed.
  • Assist with instructor scheduling, training logistics, and classroom requirements.
  • Publish and maintain course schedules and information on certification and partner portals.
  • Support course catalogues, training content, certification records, and accreditation requirements.
  • Support channel partner administration, including onboarding, quotations, and operational requests.
  • Maintain SOPs, process documentation, and knowledge repositories while identifying process improvements.

Requirements

  • Bachelor's degree in Business Administration, Management, Education, or a related discipline.
  • 3-6 years of experience in learning administration, training operations, program coordination, education operations, or a similar role.
  • Prior experience supporting professional training, certification programs, corporate learning, or customer-facing training operations is preferred.
  • Experience with CRM, LMS, or other learning/operations platforms; hands-on Salesforce experience is an advantage.
  • Strong organizational and coordination skills with the ability to manage multiple programs, schedules, stakeholders, and deadlines simultaneously.
  • Excellent written and verbal communication skills for professional interaction with learners, instructors, customers, partners, and internal stakeholders.
  • Strong attention to detail and the ability to maintain accurate records, reports, and documentation.
  • Ability to work independently, take ownership, and proactively follow up to ensure timely completion.
  • Ability to work effectively in a global, fast-paced environment and collaborate across teams and time zones.

Interested in this position?

Apply directly on the company website

Apply Now

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