Regional Sales Manager

1 month, 2 weeks ago
Full-time
Mid Level
Sales and Business Development
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Develop and maintain relationships with existing partners within a designated territory.
  • Drive sales growth, retention, and revenue through partner and account management activities.
  • Manage the sales cycle from open to close in partnership with the broader sales team.
  • Identify and pursue upselling and cross-selling opportunities within existing accounts.
  • Develop territory and account plans to achieve client goals and revenue targets.
  • Oversee delivery of products or services and ensure client requirements are met on time and within scope.
  • Track, analyze, and report performance metrics such as renewals, churn, and customer satisfaction.
  • Resolve client concerns quickly and coordinate solutions internally across teams.
  • Collaborate with Sales, Marketing, and Product teams to align on client strategy and service improvements.
  • Negotiate contract terms, discounts, and implementation details while meeting pricing and margin standards.

Requirements

  • Bachelor’s degree in a related field or equivalent business experience.
  • 3 years of experience in account management, client success, or sales.
  • Proven track record of meeting or exceeding client satisfaction and retention targets.
  • Experience with CRM tools such as Salesforce or HubSpot, and reporting software.
  • Proficiency in Salesforce, Outreach, and other sales tools.
  • Knowledge of Managed Service Provider (MSP), Technology Service Provider (TSP), and security industries.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Commercial acumen and understanding of client business models.
  • Ability to manage large projects and processes independently with limited supervision.
  • Ability to effectively make 40-50 outbound calls per day and comfort with prolonged phone use.
  • Onsite/hybrid availability depending on location, with 0-10% travel required.

Interested in this position?

Apply directly on the company website

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