Sales Manager B2C - Remote

3 weeks ago
Contract
Senior
Sales and Business Development
LumiMeds

LumiMeds

LumiMeds is a telehealth platform based in San Francisco, CA, that focuses on weight management, metabolic health, and longevity treatments. Founded around 2015, the company connects patients with independent licensed providers through a digital platform, offering personalized treatment plans and virtual consultations. LumiMeds emphasizes affordable access to health solutions, ensuring no hidden fees for its services. The platform provides a range of core services, including virtual patient evaluations, health data reviews, and care coordination. Patients can receive compounded GLP-1 medications, such as semaglutide and tirzepatide, shipped directly to their homes. LumiMeds operates in many U.S. states, allowing patients to qualify for treatments through intake forms and virtual consultations. The company has a strong focus on evidence-based care and has facilitated millions of patient interactions, serving over 10,000 healthcare professionals.

medical practice
11-50
Founded 2024

Description

  • Lead, coach, and develop a remote team of B2C Sales Representatives through daily coaching, call reviews, and performance management.
  • Own inbound lead conversion and outbound follow-up strategies to maximize patient acquisition.
  • Analyze each stage of the customer journey from lead assignment through enrollment to identify bottlenecks and improve conversion rates.
  • Build and refine sales scripts, objection handling frameworks, follow-up cadences, and coaching materials.
  • Set and manage daily, weekly, and monthly KPIs while fostering accountability and continuous improvement.
  • Monitor CRM hygiene, pipeline health, and forecasting accuracy.
  • Partner with Marketing to improve lead quality, campaign performance, and customer acquisition efficiency.
  • Collaborate with Operations and Customer Success to ensure a seamless patient experience from first contact through enrollment.
  • Use AI tools and automation to improve coaching, reporting, sales productivity, and operational efficiency.

Requirements

  • 4+ years of B2C sales experience with at least 2+ years leading high-performing sales teams.
  • Proven experience personally closing sales, not only managing others.
  • Strong track record improving conversion rates through coaching, process optimization, and data-driven decision making.
  • Experience managing high-volume inbound and outbound sales environments.
  • Comfortable coaching consultative sales conversations and overcoming consumer objections.
  • Experience building or rebuilding sales processes from the ground up.
  • Strong understanding of CRM management, pipeline forecasting, and sales reporting.
  • Experience with telehealth, healthcare, healthtech, wellness, DTC, or subscription businesses is highly preferred.
  • Demonstrated use of AI tools such as ChatGPT, Claude, Gemini, or Copilot to improve sales coaching, reporting, prospect engagement, or operational efficiency.
  • Excellent English communication skills and availability during U.S. business hours.

Benefits

  • Competitive base salary plus performance-based incentives tied to individual and team performance.
  • Full-time contractor position, 40 hours per week.
  • Remote-first role open to candidates based in Latin America, Eastern Europe, or South Africa.
  • Opportunity to join an early-stage startup with high ownership and fast decision-making.

Interested in this position?

Apply directly on the company website

Apply Now

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