Technical Solutions Engineer

2 weeks, 2 days ago
Full-time
Mid Level
Software Development
Coinme

Coinme

Coinme is the easiest way to buy or sell crypto using cash or debit. With over 9,500 Coinme powered Coinstar Bitcoin ATMs, users can instantly turn cash into crypto for a secure and accessible financial future.

Diversified Financial Services
51-250
Founded 2014
$20M raised

Description

  • Own, rewrite, and maintain API and integration documentation.
  • Create quickstarts, sample code, reference architectures, demos, and sample applications.
  • Answer technical partner questions during sales and implementation without unnecessarily routing issues to Engineering.
  • Take signed partners through requirements intake, provisioning, sandbox testing, webhook setup, and go-live checks.
  • Coordinate implementation timelines with the integration program manager.
  • Develop deep knowledge of CaaS ramps, Sequence wallets, Trails, OMSX, bank rails, custody flows, virtual accounts, deposit addresses, and webhooks.
  • Share API issues and integration feedback with Product and Engineering.
  • Automate repetitive onboarding and provisioning tasks and use AI tools to accelerate documentation and support.

Requirements

  • Experience running customer API integrations at a payments or fintech company, or owning documentation, SDKs, or developer support at an API-first company.
  • Hands-on API troubleshooting skills, including reading logs, debugging webhooks, reasoning about authentication, and using Postman or Bruno and Datadog.
  • Strong technical writing ability and experience documenting complex systems clearly.
  • Ability to work independently in an ambiguous, rapidly changing environment.
  • Comfort using AI tools in daily work and improving documentation for AI-assisted developers.
  • Payments fundamentals, including fund flows, settlement, and reconciliation, preferred but not required.
  • Crypto or Web3 experience, especially with stablecoins and wallets, preferred.
  • Enough coding experience to build a demo application preferred.
  • Experience with documentation platforms such as Mintlify preferred.
  • Exposure to KYB and KYC tooling preferred.

Interested in this position?

Apply directly on the company website

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