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Director, New Business Operations

5 hours, 51 minutes ago
United States
Full-time
Executive
Sales Operations
Sales and Business Development
CRM Salesforce
Apply Now
Cloudinary

Cloudinary

Cloudinary is a top SaaS provider for image and video management, optimizing media delivery to enhance user experiences.

Internet Software & Services
201-500
Founded 2011
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Description

  • Own and evolve the operating model and cadence for New Business motions, including standards, agendas, decision rights, and priorities.
  • Lead forecast readiness and opportunity inspection to provide visibility into performance, risk, upside, stage progression, and deal health.
  • Improve pipeline hygiene, opportunity completeness, and Salesforce data quality to identify deal risks and forecast changes early.
  • Build and maintain decision-oriented reporting, consolidating redundant dashboards for New Business leaders and the field.
  • Lead cross-functional initiatives involving CRM, CPQ, RFPs, pricing, and other go-to-market systems from definition through adoption.
  • Translate field needs into requirements, acceptance criteria, success measures, and coordinated delivery plans.
  • Align handoffs and workflows with Marketing, Enablement, and Channels & Alliances; prioritize field-feedback improvements.
  • Create playbooks and inspection mechanisms, measuring adoption, forecast accuracy, data quality, and process performance.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10+ years of progressive experience in Business Operations, Sales Strategy, or related roles within B2B SaaS or technology companies.
  • Experience owning or materially shaping operating models for New Business or enterprise sales motions.
  • Strong experience in forecasting, pipeline management, opportunity inspection, and revenue-process discipline.
  • Salesforce experience and familiarity with go-to-market systems such as CPQ and RFP tools.
  • Proven ability to lead complex cross-functional initiatives from requirements through delivery, adoption, and measurable outcomes.
  • Strong analytical and data-storytelling skills, with the judgment to focus reporting on actionable decision support.
  • Exceptional stakeholder-management, written, and verbal communication skills; able to create alignment without direct authority.
  • Ability to balance executive-level strategy with detailed execution and follow-through.
  • Experience supporting global, technical, or developer-focused sales organizations (preferred).

Benefits

  • 100% employer-sponsored medical, dental, and vision plans for employees and families.
  • HSA company contribution.
  • Matching 401(k) program.
  • Robust vacation and wellness policy.
  • Annual professional development stipend.
  • Catered lunches or a food stipend.

Interested in this position?

Apply directly on the company website

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