Senior Product Manager

11 hours, 44 minutes ago
Full-time
Senior
Product Management
Civitas Learning

Civitas Learning

Civitas Learning provides a cloud-based predictive analytics platform designed to enhance student success in higher education by delivering actionable insights that empower faculty and administrators to make informed decisions and implement tailored st...

Education Services
51-250
Founded 2011
$89M raised

Description

  • Execute the Compass AI product roadmap in partnership with the VP of Product and translate strategy into deliverable work.
  • Identify and prioritize high-value AI use cases across advising, enrollment, financial aid, retention, and student wellbeing.
  • Help shape the evolution from current tooling to agentic and autonomous workflows, including multi-agent coordination and advisor copilots.
  • Lead discovery with institutional customers and end users to validate hypotheses and uncover unmet needs.
  • Design and run pilots and prototype evaluations, then synthesize feedback into product decisions and course corrections.
  • Translate product strategy into epics, problem statements, user stories, and success criteria for engineering and design.
  • Resolve ambiguity early and maintain clear documentation and communication of product decisions and work in progress.
  • Partner with engineering to shape solutions, surface technical considerations early, and align on expectations before implementation.
  • Communicate roadmap updates to Sales, Customer Success, leadership, and go-to-market teams.
  • Support expansion of the Compass AI agent library and the integration of new AI tooling, workflows, and data pipelines into the platform.

Requirements

  • 5+ years of product management experience with ownership of complex, cross-functional initiatives from discovery through delivery.
  • Direct experience with AI/ML products, including LLM-powered tools, conversational experiences, or autonomous agent systems, ideally in an enterprise or SaaS environment.
  • Experience executing within a defined strategy and moving work forward with strong judgment and initiative.
  • Experience in or adjacent to higher education, edtech, or student success platforms is a plus.
  • Deep fluency in the AI landscape, including model developments, emerging tooling, agent frameworks, and competitive dynamics.
  • Strong collaboration skills and comfort involving the right stakeholders, including the VP of Product, at the right time.
  • Ability to manage multiple concurrent AI initiatives at different stages of maturity.
  • Hands-on familiarity with AI workflow design, prompt engineering, and human-in-the-loop system design.
  • Solid product operations experience with roadmap tooling, documentation, stakeholder communication, and tools such as Jira, Airtable, Asana, or Confluence.
  • Excellent written and verbal communication skills, including the ability to explain AI concepts to both technical and non-technical audiences.

Benefits

  • $145,000-$155,000 USD remote-US salary range.
  • Remote work based in the US.
  • Flexible, all-in-one platform work in a mission-driven higher education environment.
  • Opportunity to work on high-impact AI initiatives with executive visibility and cross-functional collaboration.
  • Equal opportunity employer status with inclusive hiring practices.

Interested in this position?

Apply directly on the company website

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