Senior Product Manager

10 hours, 52 minutes ago
Full-time
Senior
Product Management
Civitas Learning

Civitas Learning

Civitas Learning provides a cloud-based predictive analytics platform designed to enhance student success in higher education by delivering actionable insights that empower faculty and administrators to make informed decisions and implement tailored st...

Education Services
51-250
Founded 2011
$89M raised

Description

  • Execute the Compass AI product roadmap in close collaboration with the VP of Product.
  • Identify and prioritize high-potential AI use cases across advising, enrollment, financial aid, retention, and student wellbeing.
  • Help shape the transition from current tooling to agentic and autonomous workflows, including multi-agent coordination and proactive outreach.
  • Lead structured discovery with institutional customers to validate hypotheses and pressure-test AI concepts.
  • Spend time with advisors, enrollment counselors, financial aid staff, and other end users to understand their workflows and pain points.
  • Design and run pilots and prototype evaluations, then synthesize feedback into product decisions.
  • Develop and maintain a human-in-the-loop framework for actionable, trustworthy AI recommendations.
  • Translate strategy into epics, problem statements, user stories, and success criteria for engineering and design.
  • Partner closely with engineering to shape solutions, incorporate technical considerations early, and resolve ambiguity before build starts.
  • Communicate roadmap updates and product decisions to Sales, Customer Success, leadership, Legal, Compliance, and go-to-market teams.

Requirements

  • 5+ years in product management with experience leading complex, cross-functional initiatives from discovery through delivery.
  • Direct experience with AI/ML products, including LLM-powered tools, conversational experiences, or autonomous agent systems, ideally in an enterprise or SaaS context.
  • Experience executing effectively within a defined strategy and moving work forward with strong judgment.
  • Experience in or adjacent to higher education, edtech, or student success platforms is a plus.
  • Deep fluency in the AI landscape, including model developments, emerging tooling, agent frameworks, and competitive dynamics.
  • Strong collaboration skills and the ability to involve the right stakeholders, including the VP of Product, at the right time.
  • Comfort managing multiple concurrent AI initiatives at different stages of maturity.
  • Hands-on familiarity with AI workflow design, prompt engineering, and human-in-the-loop system design.
  • Solid product operations fundamentals with roadmap tooling and documentation tools such as Jira, Airtable, Asana, or Confluence.
  • Excellent written and verbal communication skills to explain AI concepts to audiences with varying technical fluency.

Benefits

  • Remote role based in LATAM.
  • Salary range of $60,000 to $70,000 USD.
  • Opportunity to work on high-impact AI initiatives that support student outcomes at scale.
  • Equal opportunity employer status with full consideration for qualified applicants regardless of protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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