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[Job - 32553]Solutions Architect (Agentic Ops) , Brazil

1 day, 10 hours ago
Brazil
Full-time
Senior
AI (Artificial Intelligence)
DevOps and Infrastructure
AWS Azure Datadog DevSecOps GCP Generative AI Grafana LLM New Relic
Apply Now
CI&T

CI&T

CI&T is a global digital technology agency empowering agile growth for leading companies through advanced technologies with a team of 2000 experts worldwide.

Internet Software & Services
5001+
Founded 1995
View All Jobs 30

Description

  • Help build the technical vision and grow CI&T's Managed Services and Agentic Ops practice.
  • Work with enterprise clients on support, managed services, and operations engagements.
  • Apply AI agents to improve operational efficiency, service quality, and client value.
  • Communicate complex technical concepts clearly to clients and global partners.
  • Operate autonomously in a fast-evolving, cross-functional practice.

Requirements

  • Strong experience in support and operations environments, including Site Reliability Engineering or managed services.
  • Expertise in AI technologies, including LLMs, Agentic AI, RAG, and generative AI.
  • Strong client-facing communication skills and ability to simplify complex concepts.
  • Advanced English for interactions with global clients and partners.
  • Ability to work independently and provide clarity in a developing environment.
  • Experience with observability platforms such as Datadog, Dynatrace, New Relic, or Grafana (preferred).
  • Knowledge of AWS, Azure, or GCP and DevOps or DevSecOps practices (preferred).
  • Experience with ITSM frameworks or tools such as ServiceNow or Jira Service Management (preferred).

Benefits

  • Health and dental insurance.
  • Meal and food allowance.
  • Childcare assistance and extended paternity leave.
  • Profit sharing and results participation (PLR).
  • Life insurance.
  • Gym, health, and wellness partnerships through Wellhub (Gympass) and TotalPass.
  • Continuous learning through CI&T University, online learning partnerships, and a language-learning platform.
  • Free physical, mental, and overall well-being platform.

Interested in this position?

Apply directly on the company website

Apply Now

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