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Federal Travel Account Manager - Travel Management Services

1 month, 2 weeks ago
United States
Full-time
Mid Level
Account Manager
Sales and Business Development
CRM Salesforce
Apply Now
CI Azumano Business Travel

CI Azumano Business Travel

CI Azumano Business Travel specializes in providing comprehensive corporate travel management solutions, combining expert travel advisory services with advanced technology to help small and mid-sized businesses optimize their travel expenses and enhanc...

Consumer Services
51-250
Founded 1959
View All Jobs 12

Description

  • Serve as the primary point of contact for assigned federal government travel accounts.
  • Build and maintain long-term, trust-based relationships with federal agency stakeholders and program managers.
  • Ensure compliance with federal travel regulations, agency policies, and contractual service requirements.
  • Analyze travel spend, program performance, and utilization to recommend cost-effective and policy-compliant solutions.
  • Collaborate with internal operational teams, technology partners, and suppliers to deliver customized federal travel solutions.
  • Monitor service level agreements (SLAs) and ensure consistent, high-quality service delivery.
  • Address and resolve client issues promptly while maintaining strong customer satisfaction.
  • Provide regular reporting and data-driven insights on program performance, savings opportunities, and compliance trends.
  • Conduct periodic program reviews and strategic planning sessions with federal clients.
  • Manage supplier relationships and support negotiations to maximize value for government programs.
  • Develop and execute account management strategies to improve efficiency and expand services within federal contracts.
  • Maintain a sales pipeline for expansion opportunities within existing federal accounts using CRM tools such as Salesforce.
  • Support contract renewals, recompetes, and program expansions while maintaining strong client retention.

Requirements

  • Bachelor’s degree in Business, Hospitality, Government Contracting, or a related field, or equivalent experience.
  • 3–5 years of experience in travel management, federal account management, or government contracting.
  • Knowledge of federal travel programs, government contracting environments, and compliance requirements preferred.
  • Excellent analytical, negotiation, and organizational skills.
  • Strong communication and stakeholder management abilities, particularly with government clients.
  • Ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.
  • Proficiency with travel management systems, CRM platforms such as Salesforce, and Microsoft Office Suite.

Benefits

  • Competitive pay and total rewards package.
  • Medical, dental, vision, life, and disability coverage.
  • Voluntary benefits including critical illness, hospital, and accident insurance.
  • Health savings and flexible spending accounts.
  • Retirement 401(k) plan.
  • Flexible work-life balance.
  • Professional development opportunities.
  • Performance and recognition programs.

Interested in this position?

Apply directly on the company website

Apply Now

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