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Partner Success Manager

3 weeks ago
United States
Full-time
Junior
Partnerships Manager
Customer and Technical Support
Salesforce
Apply Now
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018
View All Jobs 18

Description

  • Serve as the primary point of contact between Buyers Edge Platform and channel partners.
  • Develop, service, and grow strategic partner relationships.
  • Represent the company professionally to partners and stakeholders.
  • Communicate product and service offerings to channel partners.
  • Build and automate repeatable processes that support scalable, profitable partnerships.
  • Measure, monitor, and report on partner performance, pipeline, and program results.
  • Host regular partner calls to review results, share best practices, and align on initiatives.
  • Identify new opportunities and expand existing partner engagements.
  • Collaborate with VPs on market-specific challenges, activities, and opportunities.
  • Maintain enablement materials and sales presentation documentation.
  • Use Salesforce for tracking, reporting, and partner communication.
  • Proactively anticipate partner needs, resolve issues, and support upselling and value expansion.

Requirements

  • 2+ years of account management or sales management experience, including remote or inside sales.
  • Demonstrated leadership skills and ability to work independently in a fast-paced environment.
  • Strong communication, customer service, and relationship management skills.
  • Proficiency with Microsoft Excel, Word, and PowerPoint.
  • Proven ability to manage and report using dashboards and performance metrics.
  • Highly organized, detail-oriented, and able to manage multiple priorities efficiently.
  • Tech-savvy with the ability to learn and apply new tools and technologies.
  • Experience with Salesforce preferred.
  • Restaurant or foodservice industry experience is a plus.
  • Willingness to travel as needed.
  • Must not require work sponsorship for this role.

Benefits

  • Medical, dental, vision, and FSA coverage from day one.
  • Company-paid life insurance.
  • 401(k) with company match.
  • Strong training and development opportunities.
  • Competitive pay.
  • Flexible PTO with no accrual required.

Interested in this position?

Apply directly on the company website

Apply Now

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